Cathy Millecamps
International Client Service Operations
Direction des Opérations Services Clients EMEA. Gestion de programmes de fidélité (loisirs/assurances) auprès de clientèles de Banques.
Direction des opérations Société de Service Express.
Développement d'équipes de management multiculturelles dans des projets transversaux Européens.
Culture de la performance & amélioration de l'Expérience Client.
31 contactsAffinion International
VP Operations Europe.
650 pers,6 Europe Contact Centers, 3 Partners
Organisation of European Client service delivery for 12 major Banks (18 million customers.
Transcom Worldwide
Managing director France & Benelux
450 pers, 3 Call Centers
Sales servicing and retention of major telecom provider customers.
FeDEx International
Senior Manager France Client service and operations
Manager Province Hub and operations
DHL
North region Sales Mgr
Lille Office Mgr