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Céline MASSARDIER

CLICHY

En résumé

Senior IT sourcing & vendor Manager
Legal and Service Level Agreement (SLA) negotiation skills

Entreprises

  • Celesio AG - IT sourcing lead

    2013 - maintenant - IT sourcing/Vendor management with suppliers in Europe:
    Analysing proposal for corporate and local business units contracts for IT projects (Germany, UK, Norway, Sweden …)
    Drafting and conducting RFP
    QP, SLA and contract negotiation (Germany, UK, Norway, Sweden …)

    - BU expert in the workgroup to redefine global IT sourcing process

    - French project manager for Software and Asset Management (SAM) tool (Snow tool)
  • GEHIS France / OCP - Contract Manager / Responsable du suivi des fournisseurs

    1999 - 2013 Contract management with suppliers (contract value up to several M€):
    • Preparation and drafting of request for tenders
    • Supplier selection
    • Drafting SLA and Quality Assurance Plan (QP)
    • QP, SLA and contract negotiation
    • Presentation of contract summaries to Gehis CEO for signing
    • Various subject matters: call center, network, phone, printing invoices, outsourcing of hardware, outsourcing of business applications, outsourcing of services, delivery/product traceability, Saas contract, hardware and/or software purchase, dematerialization, e-learning …

    Operational monitoring of suppliers (20 major suppliers):
    • Initiation of monthly meetings
    • Meeting facilitation
    • SLA reporting
    • Contractual management including renewing or renegotiation
    • Review and approval of invoices
    • Quality audit: supplier audits

Formations

Réseau

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