Patrick Tordjman
Pre-Sales and Consultant Senior, SECUTEC FRANCE
OCTOBER 2010 : I'M ACTIVELY SEARCHING FOR A NEW POSITION AS A PRE SALE ENGINEER IN SECURITY AND NETWORK AERAS.
Software System Engineer,
with 10 years experience in all aspects of software and hardware development mainly in last 5 years the areas of Security and Network Systems. Worked both as a pre-sales consultant and project manager. Excellent communicator, self motivated with strong team working and multitasking skills. A fast learner, customer oriented with excellent presentation skills. Expertise in solution presentation product, proof of concept, supervision and management of pilot. Identification and development of potential client solution.
Pre-sales
Sales activities around the technology aspects of webcasting products.
• Preparation of technical product presentation and offer of the best solution
• Documentation of technical requirements and verification of technical feasibility
• Project sizing of the proposals
• Explanation of technology aspect to prospect
• Sales training including general technology and new features
Sales Process Support
Technical support to sales agents and customers by answering telephone calls (primarily), replying to emails in line, Webcast support, focused on high quality, accuracy and customer satisfaction.
• Analysis and clarification of customer queries through troubleshooting and researching existing knowledgebase articles/known issues
• Expert consultation, observing the ¨best practices¨ of technical issues
• Explanation of the solution and providing a temporary solution to the client
• Relationship with customer's IT
• Promote a team environment by assisting co-workers whenever necessary to enhance the professional development of everyone within the organization,
Post Sales Consulting
• Considers the business needs in terms of organization, technical equipment and human resources
• Books a triple analysis of information systems : technical, economic and financial
• Provides solutions and shows the way forward
• Suggests improving existing structures and replacement by a new system
29 contactsPre-Sales and Senior Consultant
Pre-sales and Consulting
• Analysis and definition of technical system requirements for the network security and data protection
o Technical product presentation RFI/RFPs
o Preconization, the end-to-end system solutions/projects for McAfee/BARRACUDA Network
o Considers the business needs in terms of organization, technical equipment and human resources
o Conducts a triple analysis of information systems : technical, economic and financial
o Provides solutions and shows the way forward
o Accompanies the client throughout the stages
2008 - 2010Security Engineer/Partner Product Manager, McAfee for EMEA