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Christian DOMERC

FERRAND

En résumé

After 10 years of experience spent in various industries such as banking, manufacturing and software edition I have acquired an expertise in Information System Audit and Risk assessment, in project management in international environments, as well as a good understanding of Information System governance and processes.

Until 2010 I was an IS Auditor of the Internal Control department of the SOCIETE GENERALE banking group. I have conducted IS risk assessment and audits in the International Retail Banking and Financial Services branches of the Group. COBIT referential, as well as ITIL, ISO17799/ISO27002 and PCI-DSS set of good practices, were my common audit referential.

In 2010 I have taken a Business Developer and Product Manager position in the Mobile Payment program of SOCIETE GENERALE to support its strategy to reach unbanked or under banked populations in developing countries (Africa, Eastern Europe). I worked with subsidiaries to identify business opportunities and prerequisites to deploy a pre-paid mobile payment solution.
I was also in charge with definition of new mobile payment product use cases and with product deployment projects coordination and monitoring (project planning definition with subsidiaries, support to obtain regulatory agreements, to define branding and price lists, to conduct change management, training, and write new procedure).

Late 2011 I joined as an IS Quality Manager the Executive Management team of the MICHELIN IS Department in charge of supporting and delivering standard Supply Chain and Logistic solutions for the Group. I have to monitor the Department global performance and control the correct application of standard IS processes in projects and support activities using a risk and quality assessment approach.

Entreprises

  • Michelin - IS Quality Assurance Manager for Supply Chain and Logistic

    FERRAND 2011 - maintenant Perimeter: IS Supply Chain and Logistic Group Department (200 people, solution delivery and support for Europe, North America, Asia, and South America areas, more than 100 projects in portfolio, budget over XX M€)

    Team Management: Member of the Department Executive Management team

    Main mission and achievements:
    ➔Deployment of Michelin IS Quality system and Group IS standard process and activities for application delivery and support (based on referential such as CMMI-DEV, PMBOK, ITIL, ISO 27001)
    ➔Build of the Internal Control Plan to assess the application of standard IS Process and quality of deliverables in projects. Organization, realization, and report of this plan
    ➔Projects risk identification and monitoring; duty alert performed if required
    ➔Represent business users in their quality and progress requirements; guarantee quality of product and services delivered to users
    ➔ Entity performance measurement, analysis and communication to DGSI management (KPIs and annual objectives)
    ➔Contribution to the IS Quality network to adapt the Quality approach (Agile assessment, risk oriented approach vs quality compliance …)
    ➔Animation of the Department progress plan and deployment of Group strategic orientations
    ➔Contribution on request to Internal Controllers Appraisal
  • SOCIETE GENERALE - Product Manager for Mobile Payment

    PARIS 2010 - 2011 Reporting line: Sales & Marketing Division – distribution channel

    Perimeter: Retail Banking subsidiaries mainly in Africa and Eastern Europe

    Main mission:
    ➔ Definition of a global deployment roadmap for the Group preferred mobile payment and transfer solution (Obopay). Contribution to the strategy to reach unbanked and underbanked population
    ➔ Definition of mobile product use cases
    ➔Identification with subsidiaries of local opportunities for mobile payments and transfers. Promotion of the Group mobile solution
    ➔Support the definition of local business plan (market opportunities analysis, study of legal and compliance electronic money requirements, definition of local use cases, identification of product distribution and promotion channels, financial plan, project organization for deployment, …)
    ➔Support subsidiaries in third parties partnerships negotiations to promote and distribute the product
    ➔Support subsidiaries to obtain Central Banks agreements
    ➔Project deployment planning and monitoring : technical deployment follow-up with IT teams, contractual negotiation with partners, definition of customer price lists, bank change and training management support, new operational process and procedure definition, validation of product branding and promotion strategy
    ➔ Management of the group partnership with Obobay (global and local contractual agreements negotiation, daily relationship, invoice monitoring ...)

    Main achievements:
    ➔Successful deployment of the pilot solution in Senegal (Yoban’tel)
    ➔Deployment of the solution in Cameroon (Monifone)
    ➔Contribution to the signature of a Master agreement between SG and Obopay
    ➔Market studies in Romania, Morocco, Ghana, …
    ➔Definition of new use cases : merchant payments, bill payment, ATM cash withdrawal without card
  • SOCIETE GENERALE - IT Senior Auditor - International Retail Banking & Financial Services

    PARIS 2006 - 2010 Reporting line: Internal Audit and General Inspection Department

    Perimeter: SG retail banking and financial services subsidiaries in Western and Eastern Europe, Russia, Africa, and middle-east

    Team Management: 3 to 5 IS auditors including security experts from external companies (PWC, E&Y...)

    Main mission:
    ➔ IT audits based on COBIT, ITIL, PCI-DSS and ISO17799/27002 referential and best practices
    ➔ Risk assessment of SG subsidiaries Information Systems along six main process areas : Planning & Organization, Development Life Cycle, Production & Maintenance, Reporting & Monitoring, Security, Continuity Planning
    ➔ IT audit performed according to the Group methodology: preparation, on-site mission, debriefing with subsidiaries and Headquarter General Management, detailed audit report produced in French and English
    ➔ Mission supervisor (review of team audit works, internal audit management representative during mission debriefings)
    ➔ Improvement of internal audit methodology and processes

    Main achievements:
    ➔ Around 30 IT audits realized in Retail banking, consumer finance, equipment finance, car leasing, and insurance subsidiaries
    ➔ Reduction of “time to market” of audit missions through process improvements
  • DELOITTE - Financial Auditor Assistant

    Puteaux 2005 - 2006
  • Axway Software - Software Functional Analyst and Developer

    ANNECY LE VIEUX 2002 - 2005 Reporting line: Axway R&D

    Main mission:
    ➔Conception and development of a business activity and flow monitoring software (Sentinel)
    ➔Project team of 12 people (Paris/Annecy)

    Main achievements:
    ➔Development in JAVA of Sentinel servers, User and Administration Interfaces for monitoring and automatic rules execution
    ➔On site customer functional support and pre sales proof of concepts: Coca Cola (Atlanta, USA),
    Lowes (USA), BNP (Singapour, Paris), Natexis Banque Populaire (Paris), Banksys (Belgique), et HP-DTTN (Seoul, Corea)
  • VISA International - IT Junior Consultant

    2002 - 2002

Formations

  • HEC School Of Management

    Jouy En Josas 2005 - 2006 Mastère Spécialisé Audit
  • Ecole Polytechnique De Montréal Et Université De Montréal (Montréal)

    Montréal 2001 - 2002 Exchange with "Ecole Centrale de Marseille",
  • Ecole Centrale Marseille

    Marseille 1999 - 2002 Ingénieur Informatique

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