Claire TCHERVENKOV

En résumé

Entreprises

• LinkedIn - HR Business Partner Southern Europe

  Paris 2012 - maintenant * Strategic and operational management of HR activities across Southern Europe (France, Italy, Spain)
  * Implementation of HR strategies, initiatives, programs and processes ;
  * Acting as a strategic partner to business stakeholders and as a change agent ;
  * Coaching and supporting leaders and managers in developing their skills

• Sidetrade - Human Resources Manager

  BOULOGNE-BILLANCOURT 2010 - 2012 * Talent Development (career management, internal mobility, training plans, annual appraisal process, performance management)
  * Talent Acquisition ;
  * Staff representatives management (Works Council, Health & Safety and Working Conditions Committee) ;
  * Compensation and Benefits
  * Compliancy

• Business Objects - HR Business Partner

  Levallois-Perret 2004 - 2008 At Cartesis then Business Objects after merger
  Dedicated to Consulting Services (270 employees) France & EMEA
  • Talent management for Consulting Services, Support, and Center of Excellence (talent acquisition, compensation and benefits, training, performance management, talent and career development and organizational design)
  • HR change management in the context of Cartesis & Business Objects merger (employment contracts review, financial packages, career management processes and tools, social climate protection)
  • Global or specific HR projects (retention and loyalty strategy, organizational changes supporting the business needs)
  • Implementation of HR Corporate programs
  • Redundancy plans deployment

• Cartesis (Financial Software Company) - HR Development Manager

  2000 - 2004 * Design and deployment worldwide of a new model for career paths and competencies development
  * Talent acquisition strategy, internal mobility programs, professional training plans
  * Development of specific HR programs (induction process, retention plans)
  * Coaching the management and leadership teams
  

• BNP Paribas - Talent Acquisition Team Manager

  Paris 1997 - 2000 Dedicated to the Bank and the companies: ARVAL, CARDIF, CORTAL, SEGECE, BANQUE DIRECTE, UCB, UFB, KLELINE, ATELIER TELEMATIQUE, BUSINESS VILLAGE.
  
  • Management of more than 1 000 recruitments per year
  • Compagnie Bancaire & Paribas merger: I managed the merger of the 2 talent acquisition teams : 20 employees
  • Tools and methods implementation
  • Talent Acquisition workshops for non- recruiters
  

• Cetelem - Telemarketing and Cash Collection Agencies Director

  PARIS 1993 - 1997 As the manager of an Inside Sales team I was in front line with customers to generate additional revenue.
  As the manager of a Cash Collection team, I had to drive a workflow of 10 million euros unpaid credits on a monthly basis

• Cetelem - Talent Acquisition Team Manager

  PARIS 1987 - 1993 Management of the Talent Acquisition team
  Job profiling, sourcing, interviews, salary negociation, employment contracts

• Universite Paris Descartes - Teacher in Psychology

  Paris 1986 - 1987

Formations

• Université Paris 5 René Descartes

  Paris 1981 - 1986 Master 2 in Psychology
  
  Assessment certificates (PAPI, SOSIE, GZ)
  
  Negotiation and Customer Relationships (Cetelem internal training)

Réseau

• Brigitte FONTAINE

• Fabien CAILLETEAU

• Frédéric LEFEBVRE

• Guillaume BLANCHARD

• Joël LENOIR

• Laurent PONTIER

• Louis PIQUET

• Pierre HALLÉGUEN

• Valerie LORAS

• Veronique BREMEERSCH

  Mediaschool Paris - Iecm (Paris)