Damien PHILIPPON

In charge for a leading EMEA IT Value Added Distributor to design the 2011-2013 Services Strategy supporting the core distribution business. Services considered are Education/Training, Hosting/Cloud, Financing, Consulting/Professional Services. Strategy encompasses value proposal, go-to-market, delivery organization, investments (organic and acquisitions) and acquisitions target setting

In charge for a North-American company to support the deployment of the Group ERP solution across the 24 EMEA subsidiaries :
Define the business strategy
Design the target organization
Build the business case
Lead the organizational change management

In charge for a leading oil & gas company of deploying worldwide IT Project Portfolio Management and Project Management methodology supported by a SaaS tool

In charge of business development, operations, human resources and profitability of a business unit offering end-to-end IT services around Oracle eBusiness Suite ERP
External Revenue : 25 M€ / year
Sales & Bidding : permanent team of 5 resources + ad hoc contribution of 3 to 5 experts
Operations : 175 resources spreaded onshore 30% (Paris), closeshore 55% (Bordeaux), offshore 15% (India). Type of services delivered : 20% T&M, 80% fixed price.
Accomplishments :
Creation of the business unit (strategy, goals, organization, process)
Connection of Atos Origin and Oracle ecosystems and Development of synergies
10% growth of External Revenue
Operating Margin increased from 1 digit to 2 digits

Manager of the outsourcing & transformation program of Finance & Purchasing IS of the major Telecom player in Europe. 5 years contract.
- Build of a group core solution based on Oracle eBusiness Suite R12 and deployment support
- Production servers monitoring
- Development & Testing
- End users Support level 2 and 3
- Corrective and evolutive maintenance (15 applications)
In charge of Program Governance in partnership with the customer :
- Strategic guidelines
- Contract Management / Sales
- Delivery
- Functional & Technical Roadmap
- Risks Management
- PMO

Outsourcing Global Delivery Manager
In charge of the delivery and contractual SLA compliance :
- ~20000 m/d delivered in 2008 (~100 FTE) spreaded onshore (Paris), closeshore (Bordeaux) and offshore (Mumbai)
- ~250 production servers monitored
Responsible for the following activities :
- Transition Management (processes, tooling, knowledge transfer)
- Delivery Model implementation
- Capacity Planning

I undertook an assignment in Mumbai as an expatriate : 1st to smooth the relationships between France & India and to bridge the cultural gap 2nd to increase the business between the 2 countries. I was far more or less focusing on Renault applications because it was our biggest client in France but we have now widened our customer portfolio with sizeable business for our other big clients like France Telecom.

My role could be split in 2 aspects 1st to train everybody either France or India so that they meet half way. So, on India side, I "taught" the French way of working and what can be France expectations. On the other hand, I tried to adjust the level of information coming from France because French people don't work in an anglo-saxon way that means they don't specify clearly their requirements, they don't give a full visibility though they claim for a high flexibility. This is achievable through the deployment of standard processes that should avoid all kind of discrepancies.

Beginning 2005, Renault outsourced its whole IT activities to Atos Origin.

As part of this huge contract (GPA = Gestion du Parc Applicatif), I was Project Director of a domain handling the enterprise product repository. This was really exciting as this domain is a highly strategic domain for Renault because it is at the crossroad of the four main operational activities of Renault : engineering, purchasing, manufacturing and trading.

I managed a team of 20 people taking care of 10 applications