Daniel Diaz Bitton
CRM Expert, Director, SunTseu
Consulting experiences :
MYLAN (Since 2010)
Area: Life Science / Sales & Service
Project: European CRM program
Position: Expert
MICHELIN (2010)
Area: Manufacturing / Marketing & Sales
Project: Worldwide CRM program
Position: Expert
FNAC (2010)
Area: Distribution / Loyalty Program
Project: Maintenance of Siebel Loyalty
Position: Project Manager
IMPERIAL TOBACCO (2010)
Area: Tobacco / Marketing & Sales
Project: Business study
Position: Project Manager
FRANFINANCE (2009)
Area: Finance / Customer Services
Project: Study of Siebel v7/v8 migration
Position: Project Manager
TOTAL (2009)
Area: Energy / Customer Services
Project: Support of CRM applications
Position: Project Manager
MERCK GENERICS - MYLAN (2008 - 2009)
Area: Life Science / Customer Services
Project: Carve-out and upgrade of Siebel Pharma
Position: Project Manager
BNP PARIBAS (2008)
Area: Finance / Customer Services
Project: Functional audit
Position: Senior Consultant
ALTADIS (2005 - 2008)
Area: Tobacco / Marketing & Sales
Project: Implementation of Siebel Consumer Sector
Position: Solution Leader
AIRBUS (2003 - 2005):
Area: Aeronautics / Support Services
Project: Implementation of Siebel Call Center
Position: Consultant
ICEG (2003)
Area: Software Editor / ERP
Project: Technical audit
Position: Analyst
ALTRAN (2002)
Area: Innovation Consulting / Marketing
Project: Hi-tech study in bank area
Position: Analyst
