Eddy Mouchard

ICT Manager since 1998 on small and medium-sized company.

Definition and management of ICT budget, including:
- Preparation of ICT annual work plan;
- Management of contracts, purchase policy related to ICT budget;
- Management of outsourced work and contractors;

Definition and implementation of ICT policy and stategy, including:
- ICT services:
......- data centers,
......- Internal information systemes (ERP system, HR,...)
......- networking and telecommunications,
......- email services,
......- data protection,
......- databases,
......- telephony (fixed and mobile),
......- multimedia equipment,
......- helpdesk.
- Definition of policies, procedures ans guidelines related to ICT, including data protection;
- Managemeent of ICT development projects;
- Day-to-day management of the ICT department/team, the task of this team include:
......- Developemenet and maintenance of information systems;
......- Technical support, maintenance and update of ICT infrastructure;
......- Help-desk services.

Specialties:Windows 2000/2003/2008 Terminal Server Infrastructure, Wyse Blazer Thin Client Infrastructure, Vmware Esxi/Vsphere , Active Directory, Microsoft Windows Server 2000/2003/2008, Microsoft Exchange 2000/2003/2010, Symantec Entreprise Vault, Kerio Connect KMS 7.X, Symantec Backup Exec, Corvu 4.3, ERP Package from QAD Mfgpro 8.5D, Antivirus System Eset/Nod32, Free Helpdesk Software GLPI, Label Printing System Codesoft/Sentinel, French ERP package on AS400 SerieM from Resolution Informatique, Notilus,