Eric CLERJEAUD

Eric CLERJEAUD

Customer Success Manager at Saba Software
 

En poste chez Saba Software

Précédents : Saba Software, Moneypower, Deloitte Consulting

 

Précédents : Université Paris 5 René Descartes

 

    En résumé

    19 years in Consulting. Customer Success Management Advisory on full CLO & CTO agenda. Business Transformation Professional Services Management 3 Native Languages - 2 Languages Basic. Further to Project/Program management, responsibilities also include Professional Services pre-sales, SoW writing, Partner management, Recruiting and new-hire coaching.

Parcours

Customer Success Manager

Chez Saba Software

De octobre 2014 à aujourd'hui
As a Customer Success Manager, I am the customer’s primary point of contact for the life of their relationship with Saba. My role aims at maximizing customer satisfaction and enhance the overall experience with Saba, by working closely with Sales, Product Management, Marketing, Professional ...
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Engagement Manager

Chez Saba Software

De 2003 à septembre 2014
PROJECT MANAGEMENT Managed a large number of projects for multiple global customers, defining, implementing and executing all project management procedures, i.e. work planning & resource mgt, cost & financial management, scope management & change control, risk & issue management, management ...
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Senior Practicionner

Chez Moneypower

De 2002 à 2003
Executed a Cash Flow optimization project for a European Communications & Defense player. Reference: Communications and Defense.
 

Senior Consulutant

Chez Deloitte Consulting

De 1996 à 2002
PROJECT MANAGEMENT Managed a large number of projects for multiple global customers, defining, implementing and executing all project management procedures, i.e. work planning & resource mgt, cost & financial management, scope management & change control, risk & issue management, management ...
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Compétences

 
  • Chargé de mission
  • Consulting
  • Consulting Services
  • COO
  • DIRECTOR
  • Professional services

Centres d'intérêt

 
  • Certified Rescue Diver - Sailing - LOng distance marksman - Music - Architecture - Available Light photography