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ABBOTT
- Directeur Service et Support Emerging Markets
2013 - maintenant
Create a service & Support strategy for distributors across globe Developed Distributor Guidelines
Developed KPI and dashboard by distributor and by country Tracking of Field action letter distribute to end
users by distributor Responsible of CAPA investigation related to distributor
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Abbott Laboratories
- Regional Director France/Iberia/NWA
Rungis
2004 - 2012
Director of Molecular business for France , Spain , Portugal and NW Africa * Lead of the sales in French
african countries / 70 % growth * Developpement link between French KOL and African KOL * Contribute
to develop the Abbott brand in virology in Emerging markets * Signature of biggest european contract for
FISH in Spain 35M$ over 5 years * Fully accountable of P&L in each country (Genetics and Infectious
diseases) * Launch of molecular division in France and launch m2000 system
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Abbott Laboratories
- Product Manager Hepatitis & AIDS
Rungis
2002 - 2003
Budget accountable 80 M€
Launch HIV Combo and HCV assays on Architect instrument Build molecular Franchise LCx in France
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Abbott Laboratories
- Customer service manager
Rungis
1997 - 2002
Lead Customer phone support center with 18 HC Creation of several Lotus Notes database , which was the
first element to gather information
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Abbott Laboratories
- Sales Trainer
Rungis
1992 - 1997
Development of training material (Hematology, Immuno, IMx products) . Development of training courses
for managers. Development of interactives training sessions for sales rep and service people
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Abbott Laboratories
- Product Specialist Hepatitis
Rungis
1990 - 1992
Responsible of 50 % of France SME for Hepatitis Organization of > 50 EPU & Staff meeting with
Hepatologists and Biologists
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Abbott Laboratories
- Blood Bank Specialist
Rungis
1988 - 1990
Sales accountable of larger BB center in France (EFS Lille) Launch HCV Ab assays in all Blood Bank center
in North,West en East France
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Abbott Laboratories
- Customer support and trainer
Rungis
1987 - 1988
Trainer for medical labs on biochimestry instrument
technical assistant by Phone for medical labs techicians
