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Fabrice COUASNON

En résumé

En tant que Consulting Operations Manager de la région Western Europe, je suis chargé de mesurer, soutenir et faciliter le succès de la région ; de piloter les processus de gestion des opérations, de la commande à la facture, et la performance financière et opérationnelle ; de transformer les processus locaux en normes unifiées pour toute la région. Je suis pour cela soutenu par une excellente équipe dexperts en opérations.

Au cours de plus de 25 ans d'expérience professionnelle, j'ai occupé plusieurs fonctions, passant progressivement de l'expertise technique à la gestion de projet puis à la gestion opérationnelle et financière. Mes postes aux Etats-Unis et en Europe m'ont donné les bases pour accomplir efficacement mes responsabilités dans des environnements locaux et internationaux / multiculturels, en français et en anglais.

Le fil conducteur de ma carrière est assurément le service, dans différents contextes, de linformatique interne à l'intégrateur à l'éditeur de logiciels, des équipes locales aux équipes internationales, dans différents secteurs (banque, assurance, télécommunications, public, santé, énergie, industrie, bâtiment, distribution, négoce, service, édition de logiciels) et différents domaines fonctionnels.

Ma solide expérience de chef de projet certifié (PMP) est un atout majeur pour m'aider à planifier et à gérer les initiatives et la transformation des opérations de la région Western Europe de SAS.

Mes compétences :
Accounting
English
ETL
French
Microsoft Project
PMP
Project accounting
SAS
Business Intelligence
Gestion de projet
Data warehousing
International Organizations
International Experience
Data Quality
KPI Implementation
Business English
Leadership
Team Management
Management
Analytics
Pre Sales
Software Development
Data Management
Requirement Analysis
Business Analysis
Business Analytics
Contract Management
Resource Management
Change Management
Business Process Improvement
Business Process
Performance Management
Business Transformation
Budget Management
P&L Management
Financial reporting
Project Management Office
Professional Services
Consulting Services
PMI
Project Management

Entreprises

  • SAS Institute France - Senior Manager, Consulting Operations, Western Europe

    Ile de France 2017 - maintenant Management of a team of Consulting Operations experts across Western Europe (France, Belgium, Luxembourg, Netherlands).
    Consulting Operations management: budget, order-to-invoice process, international resources management, financial reporting and forecasting, performance measurement and KPI’s.
    Definition, execution and improvement of operational systems, processes and policies across the region.
    Leading the implementation of strategic initiatives and programs that drive organizational effectiveness.
    Defining and steering transformation roadmap and execution.
  • SAS Institute France - Manager, Project Management Office

    Ile de France 2014 - 2017 Management of the SAS France PSD Project Managers and Resource Management team
    • Recruiting, mentoring, performance reviews, team management and development, activity optimization

    Project Management Office (PMO) and Operations Office management
    • Consulting Operations management: order-to-invoice process, financial reporting and forecasting, KPI’s
    • Definition and maintenance of project management processes and best practices
    • Knowledge sharing and networking at local and international level (Community of Practice, etc.)

    Project governance
    • Monitoring the implementation and the operational and financial health of projects, tutoring
    • Projects steering committees

    Services pre-sales
    • Definition of projects approaches and service offerings for the implementation of SAS solutions
    • Development and coordination of proposals and responses to invitations to tender (RFP, RFI).
    • Negotiation, contracting.
  • SAS Institute France - Project Manager

    Ile de France 2003 - 2014 Have conducted several consulting and pre-sales projects involving local and international, as well as internal and external team members (partners / sub-contractors).
    Provide leadership and direction to project teams by understanding business processes, gathering requirements, managing scope, plan and budget, conducting steering committees and ensuring that an appropriate level of quality is maintained at all times.
    Develop and maintain trusted communication with customers.
    Have provided technical and functional expertise to project teams and customers on various topics including business intelligence, data warehousing, data quality, multi-dimensional data structures, invoicing systems and project accounting systems.
    Have ensured studies, audits, as well as pre-sales and training interventions at many customers.
    Have conducted and participated in service estimations, bids writing, and solution sales processes.
    Have participated to the company’s marketing events.
    Have attended several project management, negotiation and communication training classes.
  • SAS Institute France - Senior Technical Consultant

    Ile de France 2000 - 2002 Design and implementation of applications, and business intelligence architectures and solutions within project teams.
    Studies, audits, specifications, assistance to client’s business and technical teams.
    Pre-sales, consulting and training interventions.
    Assistance to project manager and participation in project managing activities.
  • Atos - Business Intelligence Consultant

    Ile de France 1999 - 2000 Designed and implemented applications and business intelligence architectures for several customers, including Essilor International (previous employer), with the SAS System.
    Administrated and implemented evolutions of a data warehouse.
    Performed end users technical assistance and training.
    Performed Year 2000 compliance tests on existing and new applications.
  • Essilor of America Inc. (Saint Petersburg, Foride, USA) - Data Warehouse Engineer

    Saint Petersburg, Floride, USA 1998 - 1999 Participated in design, implementation and maintenance of the Essilor of America data warehouse with the SAS System.
  • Essilor - Information Systems Engineer

    Ile de France 1994 - 1998 Design, implementation and maintenance of applications for business units.

Formations

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