Gérald Charlier
Global Change Manager & IT Operations Manager France / Germany, Visteon
IT Operations Management France & Germany
Global Change Manager : in charge of the Visteon IT Change Management Globally
87 contactsIT Operations Management : 9 plants, 3 Technical Centers, 6 VRAPs and 2 Offices - Operational Reporting - SLA Management - Client Management - Projects Implementation - Change and Problem Management - Relationships with US and Europe IT Organizations - Local IT and On Site Support Management : 5 Visteon IT Leaders and IBM Outsourcing people - Third Parties IT Suppliers Management : IBM (Servers and LAN Support), Cap Gemini / Avanti / RedPrairie, … (Application Maintenance), AT&T and Orange (WAN)
Still IT Operations Manager
Change Manager since January 2010 : In charge of the Visteon Change Management Globally.
2003 - 2007IT Operations Management : 6 plants, 1 Technical Center, 4 VRAPs and 1 Office - Operational Reporting - Management of Customer relationship - SLA Management - Client Management - Project Implementation according to IBM/Visteon best practices - Change and Problem Management - Relationships with US and Europe IT Organizations - Local IT and On Site Support Management : Desk side Customer Support (12 IT Specialists), Servers (1 Systems Engineer) and Network (1 Lan / Wan Engineer)
2001 - 2003Objectives : Client Management - Project Management - Relationships with US and European IT Organizations - Third Party IT Suppliers Management - CAD and Unix Systems Administration - Business Support
Tools & Systems : Sun and Dell Servers - HP and Sun Workstations - Desktops and Laptops - Lan / Wan (Ethernet / TCP-IP)
1995 - 1997Objectives : CAD and Unix Systems Administration - Shipping & Receiving Systems Administration - Business Support
Hardware : HP Workstations - Desktops and Laptops - Digital MicroVax 3100
OS & Software : HP-UX / PDGS - Ms/Dos, Windows 3.x and 95 - DataEase (DB) - VMS/Digital Operating System
1992 - 1995Objectives : On Site Support - Utility, Digital and Wang Servers Administration - Business Support
Hardware : PC - Digital MicroVax 3100 - Wang VS
OS & Software : Ms/Dos, Windows 3.x and 95 - MS Office, Designer, ... - Novell Netware and SAA (IBM Mainframe Gateways) - OS/2 and LanManager - DataEase (DB)
1991 - 1992Training of Military and Civil people : Ms/Dos, Word Processing - PCs Installation / Administration
1990 - 1991Customers Requirements Analysis - Production Tools Programming