Guy Nietcho

Management of a Business Unit:85M€ assets – Sales and operations departments – 14 collaborators
-Manage branch daily activities
-Portofolio underwriting
-In charge of maintaining and developing a portfolio of 12000 customers - +5% market share - + 18% margin growth vs 2007.
-Development of key products: revolving card, leasing for SME (Small Medium Enterprise)
-Managing relationship (B2B) with main car dealers: yearly objectives negotiation, sales workforce animation.
-Weekly reporting to headquarters in Paris
-Budget and operating plan preparation
-Insuring effective controllership: Compliance, SOX and BALE II controls, Responsible lender
-In charge of relationships with local bank authorities: IEDOM (Banque de France), DGCCRF (Commerce regulator)

In charge of continuous process improvement (client satisfaction, process organisation and productivity).
-Facilitated optimisation sessions – LEAN Kaizen: Improved initiation and back-office processes, reduced wing to wing payment time, reduced administrative task (warranty process, centralised underwriting, checks treatment).
-Creating dashboard tools for the senior management team
-In charge of Green Belts training and coaching of green belts