Herve MAROT

Projets d'Industrialisation du Back-Office : Organisation - MOA

- Projet Mise en place d'une plateforme mutualisée de Back office pour le Crédit Mutuel Entreprises (4 mois) > Consultant en Organisation & SI
- Projet Fusion & Migration informatique Caisse d'Epargne de Normandie (1,5 an)> Consultant AMOA Crédits – Risques - Tarification
- Projet Migration informatique de 7 caisses régionales de Caisse d'Epargne (1 an)> Consultant AMOA Crédits

e-dev Consulting fournit des prestations de services:
=> e-developpement Services (e-marketing, e-business, website, web based applications, project management, offshore development)
=> Business Consulting Services (BPR, BPO, ERP project management, change management, organization)
A ses clients étrangers:
- Localement (Shanghai / China)
- En Occident (Europe, Amerique, Asia-Pacific)

Projets réalisés ou en cours de réalisation:
* e-business website (+CMS) design & developpement destiné à la vente de vin et d'accessoires en ligne en Chine (3 langues: EN, CN, FR)
* ERP Change Management Consulting pour un grand groupe français à Shanghai
* e-marketing blog design & development destiné à promouvoir une marque de vodka importée en Chine

SSBG – IT Solutions ( www.ssbg.com.cn )=> Leading Local Company providing IT Services to MNCs in China [2006: 40 employees]

RESPONSIBILITIES: Coordinate and manage SSBG’s business growth
- Sales Associate: develop products offer, close leads, increase revenue & clients portfolio
- Marketing Manager: define & execute sales strategy and marketing action plan
- IT Project Manager: meet clients’ requirements, timeline and satisfaction
- Quality & Process Manager: setup quality procedures and optimize ‘Lead to Cash’ process

ACHIEVEMENTS:
=> 2 million RMB new sales, 15 new clients within 8 months
=> Structured the offer and the pricing for Web development services
=> Defined Products Packages
=> Developed the partnership networks (contributors of businesses)
=> Created a 3,500 MNCs Marketing Database (Shanghai market)
=> Launched SBR, That’s Sh, Yellow Pages, Google & mailing advertising campaigns
=> Designed a new CRM system & managed evolutionary maintenance on the website
=> Built IT project deliverables templates

RESPONSIBILITIES: Coordinate, manage IT Credit & Risk projects and maintenance activities
- Build annual IT Credit plans according to Strategy and Regulation (budget= € 1,5m)
- Schedule and follow up applications development milestones, deadlines and costs
- Manage IT Projects at every stage of their lifecycle and ensure their integration in the IS:
feasibility studies> schedule and plan resources> organize project > provide deliverables> data migration> organize tests> achieve application solution delivery & change management
- Develop Information System Quality Management: industrialize maintenance process
- Share IT management methodologies & best practises : organize workshops & meetings

ACHIEVEMENTS:
=> BPR Project manager on Corporate Lending Process Reengineering
(objective to gain 25% advisory commercial time more on non-value added tasks)
- As-Is/To-Be Process design* (analyzing credit application computerisation)
- To-be IT system architecture design*, applications integration (interfaces)
=> Project manager on Financial Analysis for SMEs (Bales II requirement)
- Developed and implemented a 30 000 clients’ balance sheets n-tiers database:
o Studies & specifications*> tests*> data migration from former system
o Deployment on 150 branches: change management for 200 corporate advisors (user’s manual*, communication*, trainings*, assistance)
o Global process automation:
- Externalisation of database’s supplying by numerical process
- Digital Data Exchange with Accountants: “jedeclare.com” portal
o Integrated ‘Mac Donough quotation’ in the IS : credit process automation
=> Project manager on Regulation compliance : CHATEL’s Law (consumer credit)
=> Enhanced projects + maintenance management procedures & reporting
- Contributed to the implementation of a project management software & workflow
- Proposed adequate management reports and procedures to team members
* Deliverables

RESPONSIBILITIES: Re-engineering of Finance & Procurement Processes / Cost rationalizing

ACHIEVEMENTS:
=> Interviews + Meetings with Finance & Procurement top-management and workforce
=> Assessment of the Finance & Procurement business organization and operation model design: As-Is processes flowcharts*, business diagnostic*, As-Is Organization*
=> Designed To-Be Processes flowcharts* and organization*
=> « Time Entry to Payroll » Process : automation (interface) and information reliability
=> « Procure to Pay » Process : integration of e-procurement system, definition of procedures, change management (15 users)
=> Share group’s Best Practises, Quick wins action plan
* Deliverables

1st mission: RTE (French Electricity Transmission System Operator)- Project office in Paris
[2004: 8 300 employees; turnover (€ millions)= 4 029]

SAP R/3 integration Project (FI/MM/SD/CO/TR)

RESPONSIBILITIES: Change management on areas of ‘Accounting, Procurement, Stocks’

ACHIEVEMENTS:
=> Organised change management and provided multi-channels Communication to 8 000 business user’s concerning SAP upgrades and maintenance evolution
=> Defined, scheduled and organized 5 Trainings for 160 accountants
=> Managed Training team’s work: Conception of 5 user’s manuals, follow up of 20 performed trainings, analysis of user’s satisfaction questionnaries
=> Organized and performed 10 meetings with 200 SAP users in France (inter-group sales and procurement procedures)

RESPONSIBILITIES: Organize and achieve Annual Statutory Reports’ auditing work

ACHIEVEMENTS:
=> Financial statutory reports audit for: SURAVENIR Insurance, OBERTHUR SA, HISPANO SUIZA, Expertel Consulting, BGP, Hachette group subsidiary
=> Consolidated audit for OBERTHUR SA: IPO pro forma statements
=> Internal control assistance: accounting procedures review for OBERTHUR SA