Jean-Baptiste Déjardin

Responsible for managing EIMS division (Engineering & Infrastructure Managed Services) of Sogeti BU East and Technical Manager for P.S.A Account.

=> Managed a staff of approximately 120 employees, responsibilities included:
.Employee development: career planning, training program, administrative measures
.Employee guidance: goals and objectives as well as employee evaluation
.Recruiting: pipeline building, schools partnerships, interviews and approval
.Basic HR administration

=> Organized internal and cross division events objective to stimulate innovation and talents
.Recruiting events, internal and external best practices sharing
.Workshop organization concerning technical or business items

=> Designed and developed Sales Offer
.bidding process lead
.Technical consulting expertise
.IT Governance including but not limited to: Service Catalog, Managed Services, and Global Service delivery methodology.

=> Responsible Client relations, especially for P.S.A Account.
.Brang value-added technical expertise to sales force
.Managed Delivery: Customer Satisfaction Evaluations, mission follow-up, Quality & Productivity improvements.

=> Responsible for the overall financial viability of EIMS division
.Responsible for budgeting, forecasting and variance reporting for EIMS division
.Project P&L
.Account Receivables reconciliation
.Monthly financial Reporting to senior leadership

Responsible for 2 Services contract management at automotive leader in France.

=> Managed TMI (Application support and integration) team for Peugeot’s PPIS Business Unit (Process Product Information System)
.Eight operating engineers functional employees: manage all planning, activity follow-up.
.Application support for 250 applications including: Incident Management, Change Management and enhancements.
.Technical expertise on the following environments: Unix, Oracle, Windows, Dollar Universe, SAP, Websphere
.Metrics implementation, measurements, and reporting
.Risk Management & financial follow-up
.Service Quality Plan creation and evolutions (ITIL v2), contract management
.Responsible to drive Strategic, Steering and Technical Committees
.Knowledge Management: training plan, evaluations, turnover
.Exit strategy : Transition Management

=> Managed TMI (Application support and integration) team for Peugeot’s FCIS Business Unit (Financial Companies Information System)
.Twelve operating engineers functional employees: manage all planning, activity follow-up.
.Application support for 150 financial applications including: Incident Management, Change Management and enhancements.
.Technical expertise on the following environments: Unix, Oracle, Windows, Dollar Universe, SAP, EKIP
.Metrics implementation, measurements, and reporting
.Risk Management & financial follow-up
.Service Quality Plan creation and evolutions (ITIL v2), contract management

At the center of the IM team, I was responsible for migrating the scheduler software (Computer Associates Unicenter TNG to IBM Tivoli Workload Scheduler)


=> Analysed Technical & Financial aspects for the project : savings up to 300k€ by year on licence cost with better QoS
=> Estimated loads and budgetting
=> Managed Risks (FMEA)
=> Consulted and negociated in final decision
=> Implemented and integrated Tivoli Workload Scheduler solution
=> Managed User Acceptance Tests
=> Trained Administrators
=> Responsible for dev to QA to Production Environment
=> Reported Weekly Status to IM Site Leader
=> Implemented project using 6-Sigma & dPMM methodology