Jean-Baptiste Pennes

- Development of the Community team in terms of structure, size, processes, tools, strategy & planning.
- Spokesperson during two years on various media: TV, radio, press, fan sites, podcast.
- Team management of Assistant Community Managers and Online Community Representatives.
- Support of the French speaking community: creation of community tools and programs for gathering feedback, providing information, animation and retention.
- Handling of three major beta tests: World of Warcraft, The Burning Crusade, Wrath of the Lich King.
- Launch of WoW and its two expansions including midnight openings in several main cities across Europe.
- Organisation and participation to major video gaming shows such as ESWC, WCG, Games Convention.
- Management of several external partners regarding events, animation, co branding, sponsoring.
- Stage and animation leader for our own event, Blizzard Worldwide, for 20000 European attendees.

- Development of a new community
- Strategic orientation in terms of target and product evolution

- Alpha testing
- Community Manager: preparation and development of the closed beta test

- Creation of a legal process related to pedophilia
- Animation and moderation of personal pages on Wanadoo and Voila

- Creation of an online Website
- Responsible for computer maintenance

- Event creation for gathering funds
- Organization of holiday trips for sick children