Jérémy Badina

• Manages the IT infrastructure (systems and networks) and its renewal
• Buy equipment, software and maintenance and services (bidding, selection of suppliers, negotiating rates, monitoring the procurement process for IT)
• Manages licenses, maintenance contracts/agreements
• Oversees automated systems (system scheduling, file transfers, backups, updates)
• Oversees systems (Solaris, RedHat, Microsoft) and networks (firewalls, switches) operations
• Supervises and participates in the user support level 2/level 3
• Guarantees the segregation of duties and traceability of incidents/changes by using appropriate tools
• Maintains SAS70-ISAE3402/ PCI DSS/Corporate Key Controls compliance
- Runs gap analysis over existing systems and networks
- Takes necessary actions prior audits to enhance security and resilience of systems and networks
- Builds and executes remediation plans related to systems and networks
- Guarantees the segregation of duties and traceability of incidents and changes by using appropriate tools
• Participates to internal and external audits related to IT Operations
• Manages the Systems & Networks team
- Sets individual targets and goals in accordance with the Division/Department orientation, evaluates their skills and performances and provides them with regular feedbacks and advice on relevant processes and tools

En charge du pôle support pour l’ensemble des comptes clients JIGA (150 TPE/PME). Mise en place des services support téléphonique (hotline), du monitoring des SI client et de la télémaintenance (administration serveur).
Organisation et gestion de ce pôle et encadrement d'une équipe technique de 6 personnes. Prise en charge des interventions clientèles, de la gestion des projets internes de R&D et encadrement des stagiaires.
Responsable de la plateforme hébergement (plateforme LINUX web et mail externalisée).

En charge de 30 comptes clients (TPE,PME). Gestion quotidienne et suivi de projets ponctuels : étude, conseil, organisation, suivi technique, commercial. Encadrement d’équipes techniques, entre 4 et 6 personnes selon les projets. Responsable de la plateforme hébergement.

Administration des SI clients.
Environnement technique :
Serveur Linux Debian (firewall, routage, serveur mail, proxy)
Serveur Microsoft Windows (active directory, exchange)

Webmaster des sites www.telepoche.fr, www.telestar.fr et www.guidetele.com

Technicien informatique (Hotline grand public) pour l'assistance téléphonique de la FNAC