Jeremy Hadida

- Canvassing and identifying customers needs (SFR, Dassault, Air France, EADS…)
- Promoting products (call centres, management tools, Saas softwares) and services (training, formation, audit, marketing studies, consulting) to CEO, Sales Managers, Business Units Directors, Customer Service Directors…
- Managing projects’ implementation, logistics and after-sales service (customer loyalty)
- Setting up commercial offers and replying to public and private calls for tender
- Managing current accounts, identifying their projects and follow-up of their deployment
- Managing dashboard of commercial objectives and assure reporting
- Managing the technical and project manager teams (8 people)
- Drawing up Air and Telecom Business Units Budget
- Representing Teletech during events or commercial public conventions(EBG, SECA…)
- Drawing up of the commercial strategy in accordance with the Board of Director
- Providing a strategic scanning and lobbying in Aeronautics and Telecom

- Triple Play Key Account Prospection (Telenor, TeliaSonera, Debitel, BT…)
- Consolidation existing clients data base and contracts replacement(Telenet,VirginMobile)
- Handling customers satisfaction (After Sale Service), bone of contention, retention
- Lobbying the German and European Institution of Telecom Regulation
- Regular reporting and updating of the BU objectives
- Handling partnership contracts management
- Replying to call for tenders
- Drawing up key strategic orientations, economical and geopolitical analysis
- Business intelligence by sectors (Triple-Play North of Europe
- Oversee deliveries and contract logistic management

- Creation of a product portfolio (weekly meetings)
- Engineer and Commercial Manager training for WIMAX, 3G+ and EDGE
- Writing of user guides and technical documentations
- Implementation of tendering and business tools (quotation tools)
- Tools upgrade
- Weekly GonoGo meetings with sales teams
- Settling of a price list
- Selection of the Distribution channels
- Setting up the promotional plan and the communication Tools
- Launching new services solutions in accordance with the Board of Director
- Strategy and commercial policy definition for Mobile division
- Reporting and business monitoring with the Sales Direction
- Settling of the quality policy
- Forecasting commercial objectives in the middle and long run
- Setting up the new organization just after the merger with Lucent
==> Redaction of a thesis which topic was “The consequences of the merger between Alcatel and Lucent- The question of the man in the mergers » published inside the company ( grade 18/20)