Julie Bouin

• SGCIB (Société Générale Corporate & Investment Banking) – Paris/London:

o MiFID Project: Update of client data management processes in line with the MiF EU directive (9 months)

o Fighting Back Program:
* Implementation of FO/accounting P&L balances and FO/BO trades/positions reconciliations (4 months)
* Payment Securization (12 months) & FED targets (6 months) Programs: Project Management Officer

• ARVAL France (BNP Paribas Group) – Business Processes & Organisation department – Paris: Implementation of a Project Management Office for ARVAL France business projects -20 per year- (5 months)

Gained expertise:
• Process definition
• Team management (junior consultants)
• Permanent supervision
• Operational & project risks management
• Reporting/KPI definition & enhancement (P&L, budget, performance)

• FORTIS BANK – Operations – Paris/Brussels/Luxembourg: New client account opening process audit & optimisation in line with Fortis Group Client Data Management Core Model (6 months)

• BNP PARIBAS ASSURANCE – Finance Department – Paris: Performance assessment of the project management department, reorganisation & implementation of a Project Management Office (5 months)

• BNP PARIBAS – BDDF – “Accueil & Services” Program (2.200 French agencies renewal, cash management automation, client reception enhancement) – Paris (14 months):

o Assessment & optimisation of the global change management plan ; definition of a change management plan to support clients in the appropriation of their reniewed banking agency
o Implementation & promotion of the new service of vocal assistance on cashwithdrawal machines
o Definition of an internal & external communication plan for the Program


Gained expertise:
• Performance optimisation
• KYC & client data management
• Organisation & IT Core Model implementation
• Process cartography & optimisation
• Project & change management
• Marketing & communication
• Implementation of a CMMI 2 compliant project management methodology

• Context: creation of an Operations direction, including a Marketing department
• Market studies & workshops coordination: marketing plans definition for each market segment

• Project management: new internet site creation, marketing & R&D intranet animation
• Market studies prior to new products development by R&D
• Definition & implementation of the communication plan for the last innovations
• Events organisation

Conception et redaction of the turistic guide "Séville Night&Day". 100.000 copies (february 2002).