Laurent Landowski

Manage the Sales and PS in Europe with over 50 employees. Achieved 2M€ in booking in 2009.

Build and manage the clients' portfolio (more than 22 in EU) and establish extraordinary levels of customers satisfaction and advocacy

Grow up the team from 6 to 20 and manage a team of 12 nationalities. Create the best practices methodology and lead the success of dozens of European clients including eBay, Neuf Telecom and Voyages-sncf.com

Organize and manage the Professional Services organization in charge of:
- Service implementation and project management
- On-going service
- Account management and customer satisfaction
- UI and UX expertise and integration
- hosted operations

Implement the software in the early years and manage the first clients including Voyages-sncf.com. Bootstrap the Operations team