Laurent Masson
Cluster Sales Manager for Radisson and Park Inn, Carlson Rezidor Hotel Group
Radisson Blu Hotel Lyon - 4**** - 245 rooms
In charge of all Corporate and MICE local accounts for Radisson Blu - 90 Key and Prospect accounts
In charge of all local PCO's - Radisson Blu
In charge of Medical and Pharmaceutical accounts on National Market
In charge of Key PCO on National Market
Park Inn Lyon Ouest - 3*** - 73 rooms
In charge of Medical and Pharmaceutical compagnies
In charge of promotion and exposure
In charge of marketing and sales actions
Managing monthly and yearly goals
2009 - 2011In charge of French market for MICE segment - PCO & CMP
In charge of 25 local accounts for Individual Corporate segment
In charge of all locals PCO
In charge of International tradeshows - EIBTM
*Account and market segments management
* Developing and managing business relationships
* Canvassing new accounts and new market segments
* Communication about Radisson Blu and The Rezidor Group on trade shows, customers events...
* Competition watch
* Developing marketing and action plans
* Managing annual budget
* Managing monthly goals (and reporting to Director of Sales)
* Organization of several events : meetings, conferences, product launches, etc...
MICE and Corporate markets : Paris area, Lyon, South of France and Spain.
2009 - 2010In Charge of Incoming group sales
Proposals, on site follow up and billing
Close Co-operation with the GSO's and the group desk.
Contribution to the Sales and Marketing Plan and Yield Packs
Competition analysis and set-up of a new Banqueting offer
2007 - 2009Gestion de l'équipe en place pendant les shift horraires, accueil et suivi du séjour des clients, gestion et suivi de la facturation No-show, mise en place de challenge pour les équipes.
2006 - 2007Gestion de l'équipe des étages et des lieux public, mise en place des plannings, formation des équipes, contrôle des chambres, décoration florale de l'hôtel