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Ericsson
- System Engineer / Solution Manager
MASSY
2009 - maintenant
_ Business development and pre-sale focused on IP for France Telecom, Orange affiliate
_ Supporting pre-sale teams all over the world for Orange affiliates (Mobistar, TPSA, OrangeUK, Jordan Telecom…)
_ Deployment / Integration technical support for new projects.
_ Proof of Concept setup design.
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Ericsson
- Worlwide Netwotk Support Engineer
MASSY
2007 - 2009
? Worldwide Customer Support for Redback Products.
? Broad in-depth knowledge various protocols.
? Focal Point for critical EMEA accounts.
? Supporting System Engineers in specific customer test-scenarios.
? Replicating complex operational problems in lab.
? Acting as direct liaison with Software Development Engineering.
? Managing customer on-site in escalated situations
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France Telecom
- IP access network engineer
Paris
2005 - 2007
? Conception of the Edge part of major broadband France Telecom projects. (TVip, VoIP, ADSL and FTTH web access…)
? Integration of AAA, routing, monitoring and management in any solution.
