Lilian GARCIA

En résumé

Entreprises

• ECEMA

  LYON maintenant

• CH ROBINSON - Senior Sales Executive

  Commercial | Colombier-Saugnieu (69124) 2021 - maintenant

• Fedex Trade Networks France - Account executive

  Commercial | ROISSY EN FRANCE 2018 - 2020

• DSV - Responsable commercial

  2016 - 2018 100% de chasse et d'acquisition de nouveaux clients
  départements : 01, 03, 15, 39, 42, 43, 63, 69, 71

• Expeditors International - Responsable Commercial Sud France

  Roissy-en-France 2014 - 2015 > développement commercial département 06,07,13, 26, 30, 34, 83, 84, 2A,2 B
  > Objectif de création d'une agence sur Marseille
  
  Profil en anglais sur Linkedin : https://fr.linkedin.com/pub/lilian-garcia/23/292/957

• Expeditors International - Responsable Grands Comptes & Responsable de la formation

  Roissy-en-France 2013 - 2014 The role of the Account Manager is to maintain ownership of existing identified house accounts, to improve the level of customer service, while increasing business opportunities.
  
  
  The Branch Trainer supports the training needs of the branch. This support may include but is not limited to: needs analysis, development, delivery, implementation and evaluation as well as product expertise as it relates to training

• Expeditors international - Responsable Grands Comptes

  Roissy-en-France 2011 - 2013 Major Duties and Responsibilities:
  • Strengthen relationships with existing house accounts.
  • Penetrate organizational structure for house accounts and develop relationships at all levels beyond main point of contact.
  • Understand customers’ business and strategy and our role with the customer.
  • Ensure customer satisfaction and follow up.
  • Communicate service issues to Department Managers/Supervisors.
  • Action items lists maintained and updated weekly for follow up items.
  • Identify opportunities and grow business from existing house accounts.
  • Manage client profiles - separated out by location.
  Management of Business Reviews
  • Continually seek improvement in procedures and services to create more efficient and cost effective operations.
  Assist, and if needed, spearhead problem resolution for issues outside of local branch
  
  
  
  to maintain ownership of existing identified house accounts, to improve the level of customer service, while increasing business opportunities.

• Expeditors International - Assistant / Coordinateur Commercial

  Roissy-en-France 2010 - 2011 stage en alternance
  veille concurrentielle
  qualification
  support Grands Comptes
  support quotation
  

• Orange - France Telecom - Chargé de Communication Commerciale/ animation des ventes

  Paris 2010 - 2011 Stage en alternance a la direction Régionale Rhône-Alpes
  Animation des 56 boutiques de Rhône alpes / + 500 personnes
  
  Info graphie
  Création de support marketing et communication
  Évènementiel sur le flagship de la marque
  Newsletter quotidienne et bi-hebdomaire d’animation des ventes
  Management du discours commercial & managérial
  

• MANTRANS - Exploitant logistique/ transport -

  2008 - 2009 stage en alternance
  Recrutement
  Délégation d intérimaires
  Gestion RH

Formations

• ILCP - Institut De Langue Et Culture Portugaise

  Lyon 2014 - maintenant

• Ecole Européenne Management Par Alternance

  Lyon 2008 - 2011 Commerce International

• Lycée Bonaparte

  Toulon 2007 - 2008 HEC - economie

• Lycée Dumont D'Urville

  Toulon 2004 - 2007

• École Maternelle Et Primaire Saint-Julien Marseille

  Marseille 1991 - 1995