LISA FORT-BUTELOT

DOMAINES DE COMPETENCES:
> Operational Excellence and Process Improvement
> Transformation project and Change Management


PROFESSIONAL EXPERIENCES:

Operational Excellence and Process Improvement
►Shared-service center of a transportation company: diagnosis of process maturity and performance (procurement, sales and customers, accounting, reporting, consolidation). The main objectives were to understand the SSC organization within 3 levers:
-Governance
-Operational Excellence (organization and process)
-People and Culture (turnover management, hiring process, team work culture)
and deliver improvement recommendations
►N°1 French Office stationery Company: Internal audit of the Pricing process and proposition of improvement recommendations.
►University of Sorbonne: diagnosis and controls review of financial and budgeting process within the framework of accounts certification. The main objective was to enhance controls by identifying uncovered risks and mapping the relevant process risks.
►City of Toulouse: budgetary process review and re-engineering in the frame of a new finance ERP implementation (process modeling and organizational adjustments).
►City of Bordeaux: Process diagnosis of a French administration (identification of non added-value activities, cost killing and quality improvement). The main objectives were to decrease process bureaucracy, increase efficiency and propose improvement recommendations

Transformation project and Change Management
►Caisse des dépôts et consignation (State-owned public investment agency): feasibility study for activity transfer from one area to another, drafting of organization solutions and change management (communication, negotiation with the unions, training and redeployment)
►City of Paris, HR department: design of HR strategy; optimization of units strategy and implementation of the strategy through an updated organization structure and processes ‘(payroll, mobility, training, hiring)
►City of La Rochelle: training cycle for French administration on drafting operating and accounting procedures
►City of Paris: training cycle for a hundred of employees to the use of professional new software
►City of Toulouse: IT business requirement definition for a financial software (finance process re- engineering)

►Assistant to the Public Relations head (media monitoring, drafting of strategic memos)
►Main Clients: CSC consulting, Bureau Veritas, Total, French Ministries