Marie Cecile Maillard
Regional Director.WWW.TaxSpecialists.com, IPNetwork - Solutions Financières
20 years of experience of Sales & Marketing Management, Team Development to:
• Maintain relationships with the existing key client database and develop new business opportunities.
• Work strategically in respect to identifying, pitching and securing programs and format sales in the markets.
• Provide clients with regular, up-to-date information on available current and forthcoming titles and tailor proposals appropriate to their requirements..
• Support and collaborate with the IT Development Team
• Negotiate deals (Programs Sales and Format Productions with Local Partners and External Clients) and oversee all stages of the sales process
• Gather customer information and market intelligence and maintain up-to-date and accurate records on the rights database system.
• Provide forecasting and feedback, as required, on new projects in development and/or production.
In addition with Experience in
• Project and program management Functional experience in business process and software implementation and consulting.
• Inside sales manager -Telesales Management
• Hiring and developing sales personnel to build a top-class sales team
• Self-motivation, result oriented with ability to lead, motivate and guide a team to reach highest level of performance in a healthy and competitive working environment.
341 contactsConstitution l’équipe commerciale (sédentaire, de terrain) pour mener l’action de façon structurée et efficace
Réalisation et mise en place du Business plan
- mettre en œuvre les opérations Telemarketing offshore
- développer méthodes et organisation de travail
- identifier et mesurer les besoins,
-cerner les potentialités, définir des cibles prioritaires d’action-garantissez -Organisation de la mise en place de la politique commerciale.
- participer à la détection et à l’émergence de gros projets en France et à l’International
- négocier et conclure des contrats.
Experience
December 2008 – Present
Demand Center Manager - ADOBE Systems
• Solution Setup (creating project plans, performing schedule analysis, documenting.
Management processes, defining detailed roles and responsibilities).
• Provide leadership in the development of strategic and tactical plans, contributing to the achievement business objective.
• Develop the business policy related to the sales network
• Maintaining customer information for sales and marketing campaigns within CRM SAP/SFDC
• Working with resources to develop promotional and marketing campaigns
• Ability to follow and make adjustments to current inside sales process (change, improve)
• Develop and set up dashboard to drive, control productivity of the Inside sales team
• Implement and monitor new KPIs
• Carry out normal manager functions – forecasting, training, hiring, Focal process, goaling, motivating)
• Execute forecasting and budgeting responsibilities associated with activities and the achievement of sales objectives
• Drive 30%of company close pipeline in Enterprise market; 15% in Desktop market
2008 - 2004Experience
– December 2008 (short term contract 4 months)
NBDM - Active International
• Set up &Develop an inside sale team focus on prospecting and generating new revenue
Aug 2004 – MCM consulting (Freelancer) 4 years
BDM for Hild Cosmetics
• Developing sales plan and market segmentation to ensure penetration into in France UK & Africa market
Production director for Easycare
• Build and provides online training for call centre manager
• Interim management
• Coach and supervise home shoring call center
2000 - 2004Regional Inside Sales Manager - Cisco Systems Europe
• Set up and drive a Sales division with Telesales and Telemarketing organisation to achieve revenue target (team of 15 people drive $20m-30%of company target)
• Generated and closed opportunities from “lead-to-close
• Drive outbound and inbound sales activities to develop new market and retain existing customer
• Execute forecasting and budgeting responsibilities associated with activities and the achievement of sales objectives
• Contribute to the continued growth of the organization through consistently achieving quota and growing market share.
• Perform analysis to properly identify prospective clients (drive new idea for prospecting)
• Carry out normal manager functions – forecasting, training, hiring, Focal process, gaoling, , Travelling monthly basis across Europe and twice a year to US
1992 - 2000Jan 1992 - Jul 2000 (8years 5months)
Oracle EMEA
Professional Services Development manager EMEA (Dublin)
• Dealing strategy and goals with each 25 country manager
• Build a high volume transactional business for Services (Support, Education, Consulting)
• Day to day management including objectives setting of 10 international Support Reps team leader working with 25 nationalities 270 Inside Sales -target $200M result 122%
• Analysis customer data to improve sales and margins
• Maintaining customer information for sales and marketing campaigns within CRM Siebel
• Working with resources to develop promotional and marketing campaigns
• Ability to manage and develop a growing inside sales team to achieve specific monthly goals on calling prospects, opening new accounts and growing revenues
• Managing average order size and gross profit targets
Alliances Partners manager target 120m$ result 120% (Dublin)
• Front line management of an indirect inside sales team (10)who were focused on developing customer and end users through Partners (VARS & ISV & VAD)
Inside sales Representative (partner business development in Regions)
• Sales and account management activities
• Maintain strong relationships with the organization's existing customers and Partners
• Identify new sales opportunities within the existing account base and create customized solutions to meet customer needs.
• Develop new leads and uncover new business potential by cold-calling
Telemarketing Team Leader:
• set up the first point of contact for partners (premise of oracle call centre)