Michel Operto

Michel Operto

IT & Marketing Programme and Project Director, IT Manager, PMO

Visitez http://DantotsuPM.com

En poste chez Orange Business Services

Précédents : PMI France-Sud, Nortel Networks, NCR, Digital Equipment, Thomson Sintra


Précédents : Orange Business Services, Exin International, Ecole De Management De Lyon, Project Management Institute PMI, Digital Equipment University, Université Nice Sophia Antipolis


    En résumé

    IT Manager, Programme and Project Director, Product Manager, PMO Certified Project Management Professional (PMP) by the Project Management Institute since 1998 Extensive experience gained within large international corporations in most dimensions of information technology projects: applications development, large scale IT applications deployment, project management, PMO, IT portfolio prioritization, IT Strategy and organization, IT governance, including people management and significant budget responsibilities. I started in software development and moved to the management of large enterprise applications integration projects for Customer Support Services (Support CRM) and Financial/Procurement Systems (ERP). To broaden my experience, I moved to IT operational roles, including supervision of a large voice and data network at Nortel Networks before coming back to the IT project management area. I lead several large international IT initiatives, introducing new technology and applications in large and geographically distributed organizations (50,000+ employees). Most recent experience includes large projects audit, IT reorganization in a large group, Programme PMO in the United Kingdom for 16 months for a global ERP deployment, and establishing and running a portfolio of IT transformation projects. Latest professional development is to take the programme management role on a major marketing initiative on ITSM tools and services. Key work habits include a very rigorous approach to planning, attention to detail in resolving issues, hard working, a self motivated approach and making use of my soft inter-personal skills in the overall day-to-day transverse management of project resources. These habits have been particularly successful in the complex global and international challenges I enjoyed.



Marketing Programme Director, Service Management Tooling

Chez Orange Business Services

De April 2002 à aujourd'hui
Since 2002 Orange Business Services (former Equant & FT/SCE France) Since Oct 2014 - Marketing Programme Director, Service Management Tooling, Service Management Innovative Layer & Experience (SMILE) SMILE program’s scope is to address all large customers for Digital Care activities through a ...
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Vice-Président (and président for 3 years)

Chez PMI France-Sud

De November 1998 à March 2011

Exin International, Utrecht

ITIL Foundation Certificate - IT Service Management, ITIL - IT Service Management Foundation Certificate


Ecole De Management De Lyon, Lyon

International entrepreneurship Talent Programme / Mini MBA, France Telecom International Entrepreneurship Class

De 2004 à 2005

Senior Manager, IT Infrastructure

Chez Nortel Networks

De 2000 à 2002
2000-2002 Nortel Networks Sophia Antipolis, France Infrastructure Program Management, Senior Manager for Europe, Nov 2000-April 2002 Lead the European IT Infrastructure Program Management team of Nortel Networks. With 15 international project managers, we ran all information technology aspects ...
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Global IT Program Manager

Chez NCR

De 1991 à 2000
Global IT Program Manager, Worldwide Customer Support Services Division (1995-2000) www.ncr.com Established a team of 60 information technology and business resources distributed around the globe to develop and implement new systems and processes for the customer support services division: ...
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Software Development Project Leader

Chez Digital Equipment

De 1986 à 1991
Developed a call management and data center Monitoring system, leading a team of 5 developers. The systems were deployed in our European countries.

Software development Engineer

Chez Thomson Sintra

De 1985 à 1986
Developed an expert system for the French Navy.


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