Aftersales and Quality Engineer - Automotive Sector

En recherche active

Précédents : Groupe Psa, ALTRAN, Dynateam, OKIN BPO, British Council


Précédents : Université Mohammed V Agdal, HIGH-TECH, Université IBN TOFAIL, Faculté Des Sciences, ENSET Rabat


    En résumé

    Having a keen interest in Leadership, Management and technology, I enjoy taking new challenges and learning new things. Besides, both my experience and my competitive nature unleash the desire in me to excel in all the responsibilities I carry out. I am looking for an opportunity where I can take on more responsibilities, enhance my professional skills and achieve my full potential. I am fluent in Arabic, French and English. You may email me at: or directly on my phone number : +33659736359



Chez Groupe Psa

De January 2017 à July 2018
Responsible for the customers’ satisfaction of PSA products in the Middle East and Africa region for the Brands: Peugeot, Citroën and DS. Define priorities with the PARETO principle to detect, sort, characterize the main issues in the region through the warranty claims on BI4 SAP and PPM Rate and ...
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Business Manager


De January 2016 à December 2016
Analyzing opportunities (Go/No Go, Bid/No Bid) GDC “Global Delivery Center” Morocco Representative. Staffing management Contribute to the elaboration of the technical and financial proposal

Technical Platform Manager


De June 2015 à March 2016
Staffing management and Handling the team integration (trainings and development, project planning, workload balancing…) Management of 13 Engineers and technicians. Contribute to the project delivery management “quality, costs, deadlines and performance” Monitoring the activity KPI Quoting the ...
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Consultant Engineer


De September 2014 à June 2015
Troubleshooting the incident related to the various possible operations (Download, Configuration, Readings / Erase DTCs, parameter measurements ...) of the diagnostic tool Diagbox. Analyzing the communications frames on vehicle sessions using the diagnostics standards OBD 2 (Protocols UDS, KWP2000) ...
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Sales Representative

Chez Dynateam

De December 2013 à June 2014
Prospection (Detect – Analyze – Make contact…) Analyzing opportunities Preparation of the catalog of the various IT services Preparation of the timeline of objectives and monitoring the results

Telecommunication Engineer


De December 2012 à November 2013
Performing troubleshooting on WAN services – both CE and PE sides (ATM, Frame-Relay, Ethernet, BGP routing, Secure Gateways DSL lines, MPLS, PIP, packet lost, latency and Speed/duplex settings). Performing troubleshooting on LAN services (mostly Cisco L2/L3 switches, IP PHONES, HSRP issues, IOS ...
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Université Mohammed V Agdal, Rabat

English Studies

De October 2011 à June 2012
Social Sciences, Literature, American history, Mythology, Grammar

Assistant de projets

Chez British Council

De February 2012 à May 2012
Membre du comité d'organisation d'événements nationaux et internationaux sur "L'art, la société civile et l'éducation" organisés par le British Council en partenariat avec d'autres organisations nationales et internationales. Chargé des stratégies de communication pour promouvoir le projet ...
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Diplôme de cycle supérieur en Génie informatique (BAC + 5), Systèmes, Réseaux et télécommunication

De October 2009 à September 2011
Hyperviseurs : GNS3, VMWARE work station, VMWARE ESX, OpenFiler. Architecture Télécoms : RTC, GSM, GPRS, UMTS/WCDMA. Administration et Programmation sous UNIX Windows Server 2003 Transmission Numérique Traitement d'image (Matlab) Planification et dimmenssionnement des Réseaux

Université IBN TOFAIL, Faculté Des Sciences, Kénitra

Licence Professionelle, Licence Professionelle Administration des bases de données

De October 2008 à July 2009
SQL 3, Administration Oracle, Administration Sybase, Java, UML, Marketing et communication

ENSET Rabat, Rabat

BTS, Génie informatique

De October 2006 à July 2008
C, C++, Photoshop, Cisco, HTML, PHP, CSS, Architecture des Ordinateurs, MERISE, UML, Système d'exploitation, Programmation assembleur, SQL.


  • Automobile
  • Gestion d'équipe
  • Information Technology
  • Informatique
  • Mailing
  • Microsoft Excel
  • Pilotage d'activité
  • Public speaking
  • Voir toutes les compétences (9)

Langues parlées


Centres d'intérêt

  • Basket Ball
  • Cultures et Langues étrangères
  • Public Speaking
  • Randonnées
  • Surf
  • Théâtre
  • Travail associatif
  • Volley Ball
  • leadership