Mya Mohammed
Customer Services Manager EMEA
I am a Prince2 Certified Programme Manager with extensive experience in deploying the entire Metro Optical Network portfolio of Ciena. I have relevant understanding and experience of the nature of managerial jobs, decision-making process and the skills required with specific reference to a career in the communications/IT world. My experience in the Telecom industry has so far given me advanced taste of Project Management, Leadership in a NOC environment and technical expertise at high level in technologies such as SDH /DWDM and Ethernet. Having spent a decade in the industry at various levels on the international front, I have the ability to work under immense pressure deploying multi-million dollar projects simultaneously and have the drive and determination for continuous development
22 contactsCustomer Services Manager EMEA chez Ciena
Janvier 2007 Poste actuel (3 ans 6 mois)
Customer Services Manager responsible of services Implementation, Forecast, Profitability and Customer Satisfaction in EMEA.
10th years experience in Telecommunication Program Management with successful experiences building and leading cohesive teams to achieve project objectives in extreme conditions under difficult situations.
Customer-focused project manager committed to building corporate success by identifying and capitalizing on business opportunities.
Strong Telecommunication leadership with strategic programs like: SFR, AXIONE, KDDI & SAGEM.
Experience of structured methodologies, risk assessment, troubleshooting, change control processes, Profit & Loss control
2000 - 2006Project Manager chez ESR
Janvier 2000 – Décembre 2006 (7 ans)
Project Manager chez Bytel de 2000 a 2004
Project Manager chez 9Cegetel de 2005 a 2006