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Olivier CIESIELSKI

Issy-les-Moulineaux.

En résumé

Manager of Managers in a fully distributed and multi cultural Support Organisation at WW level.
Used to interact with multiple stakeholders.
Launch of new support line of products (Cloud) and/or reviewing existing setup seeking for optimization.

- Direct management of groups composed by +100 people based in 2 delivery sites (France & Romania) + India Global Delivery + Outsourcers (Sofia, Bucharest...)
- Responsible for P&L, Financials and Budget, Delivery metrics, Customer & Partner Experience, People & Market Share initiatives
- EMEA Ownership of Communications support (Exchange, Cloud and Unified Communications) Cluster & Global strategic initiatives


Mes compétences :
Support
Multi cutural organisations
Management
Offshore

Entreprises

  • MICROSOFT - Senior Group Manager

    Issy-les-Moulineaux. 1989 - maintenant

Formations

Pas de formation renseignée

Réseau

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