Olivier Marie

Mission :
Heading of the strategic delivery – Europe – Switzerland: CA 4M€/y, 25 persons, multicultural dimension (India, Poland, UK, France, Switzerland), 7 persons with direct-reporting.
• Recovery plan for shipwreck project: 1 year delay, lost of customer confidence, lost of CA

Result
• Define the new organisation based on assessment of the context.
• Define the strategy and plan to conquer customer’s trust, and “close” current activity.
• Set-up challenging objectives for all stakeholders.
• Manage the transition and the change toward the organisation behaviours.
• Deployment of the plan within 3 months.
• Customer trust regain, business development on-going.
• Cash flow secured, and cost under control

Competences deployed :
Manage the multicultural dimension, managed conflict between key peoples, P&L management, Leadership, working with « Off-shore », Implementation of change management process,working across boundaries.

Mission
Head of strategic delivery - Europe for a corporate account : CA 4.5M€/year, 40 person’s (Germany, Spain, France, UK), 5-7 direct-reporting
• Launch a new technology with a historical telecom operator, demonstrate our operational capability on the new market, create the adapted operational model.

Result
• Define and deploy European organisation,
• Manage the transition and change between start-up mode to industrialization
• Gain the customer’s trust
• Develop and improve collaboration with the customer, a European key account.

Competences deployed
Manage P&L, Manage multicultural team, create organisation during Pioneer phase, managing motivations on improvement program, leadership

Mission
Heading Operations in France for a key account: CA 2.5M€/year, 40 persons, multicultural, 5-7 direct-reporting.
• New technology introduction on new market, gaining credibility and develop business in France with that key and corporate account, definition and manage outsourcing or turn key activities

Result
• Bring support to customer during all the phase of its business from immature market to mature one.
• Obtain the best customer satisfaction (in the world).
• Adapt the Gross Margin level according the phase of business
• Official customer feedback about our performance, and the quality of our relationship.

Competences deployed :
Managing a complex customer, managing P&L, negotiating scope of work, outsourcing management, managing relationship with the strategic’s partners, working in environment missing clarity, convince and promote initiative internally.

Mission Team manager: 35 persons,
• Creating a team from scratch, recruiting competences, establishing a vision, control our growth.

Result
• Working in a context of start-up (Nokia company was equivalent to 50 persons en France)
• Managing transition from group of expert to a team.
• Managing a team growth (6->35) within 2 years.
• Managing change from start-up to industrial mode of operation within 4 years.
• Managing +200 individual performance reviews.
• Set-up of resource usage’s KPI.

Competences deployed
Team management, working as entrepreneur, working in a start-up, propose and explain mode of operation, motivating team