Olivier NORMAND

Société de conseil en organisation et stratégie
Développement commercial
Expert en dématérialisation documentaire (facture électronique, archivage à valeur légale, certificat électronique, lettre recommandée électronique, bulletin de salaire dématérialisé)
Un dirigeant de CLEONA (Eric NORMAND) est Administrateur et Trésorier de la Fédération Nationale des Tiers de Confiance (FNTC)

Historical leader in correspondance dematerialization (letters, invoices, documents).
First electronic correspondance system with legal probative value in the world.
TrustMission’s technological platforms TrustINVOICE, TrustLETTER and TrustSECURE allow outsourcing of the handling of mail and structured files (letters, contracts, transaction and collection notifications, etc.).

• Business field : composite material (medical devices applications)
• Increased revenue 12M€/yr, +13% vs target, 30% growth, hit ratio (+ 30%), profit (+ 10%)
• Start-up of a pharmaceutical business range of products
• Developed new markets in Spain and Czech republic
• Responsible for Sales management team of 7 people (5 reps + 2 agents), reorganized Sales force for greater efficiency
• Implemented Sales Group Strategy and new S&M plan to improve targeting, results, ratios, RoI’s and efficiency on new strategic markets
• HR management
• Developed Key accounts relationships : new business lines, follow-up, partnerships
• Contributed to Group governance & strategy as a member of Director’s Committee

• Medical Devices (Urology, Surgery, blood management)
• Increased revenue 3M€/yr, +6% vs target, 25% growth, +30% improved range productivity
• Sales & Marketing management of wound drainage and blood auto-transfusion full range
• Implemented new institutional and promotional communication
• Launched products : auto-transfusion infusion devices and new urologic self catheterization systems
• Responsible for HR Management of 5 reps, sales force education
• Created portfolio competitive positioning campaigns liaised with marketing team
• Leaded Therapy development :KOL’s, clinical trials, reps & physicians training (operating rooms)
• Medical fields : rehabilitation centers & services, anaesthetists (blood management), surgeons (vascular, cardio, neuro, orthopedic, urologic, digestive surgery)
• AstraTech Award Group 2004 : best business development for venous strippers range in vascular surgery

• Medical devices & vegetal-based pharmaceutical tinctures
• Sales representation of foreign laboratories (US, Spain, Germany, Switzerland, Belgium)
• Start-up of new business lines, growth 30%/yr