Omar Mezgrane

Career Summary: 13 years Experience
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• Business consultant at the business divisions (Orange France, Galeries Lafayette-BHV). In charge of collecting the requirements, drafting the business specifications and modeling the business processes related to ordering, cashing, supply and inventory management within point-of-sales.
• Drafting a white paper on the e-Commerce best practices focused on the luxury, specialized distribution and cosmetics sectors.
• Business consultant at TeliaSonera Sweden. In charge of the requirements analysis, drafting the business specifications, supervising the solution design and its acceptance for a solution dedicated to the subscription, the provisioning and the billing of Triple-Play offers.
• Supervising the design of an OSS/BSS proof-of-concept based on Oracle AIA for Communications.
• Test Manager at Tele2 France in charge of the business acceptance phases.

Business Competencies
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• Business Requirement Analysis.
• Organise & Drive business workshops
• Definition and modeling of Business processes (BPM).
• Drafting Business and Technical specifications.
• Preparation and management of Acceptance phases.
• Design and Implementation of Proof-Of-Concepts.
• Training : Needs Assessment, Content definition, Delivery

Operational Competencies
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• OSS : Oracle AIA for Communications, Oracle Billing Revenue Management (BRM), Oracle BI Publisher
• BSS : Siebel, Coheris
• Retail : Cylande (Winstore & United Retail), Torex (Retail-J)
• Méthodes & Outils : RRBT, Merise, UML, BPMN, Bonita, ARIS, Barium

Context : Collecting the business requirements from the business divisions (Sales, Marketing, Customer service, Finance, IT) in order to draft a comprehensive business specifications dedicated to reduce the manual application of the offers and discounts on the point-of-sales terminals.

My responsibilities :
• Organize & Drive business requirements workshops.
• Modeling the business processes
• Drafting the business requirements specifications.

BeStar project: Replacement of the point-of-sales system dedicated to ordering, cashing, supply and inventory management.

My responsibilities :
• Drafting the business requirement documents.
• Identification and modeling the target business processes.
• During the Gap Analysis workshops, ensure the consistency of the business cashing processes.
• Contribution follow-up and the arbitration of to the gaps.

Whitepaper on e-Commerce: The objectives of this Logica internal study consisted to identify the best practices of e-Commerce websites grouped by activity sectors.

Sectors analysed : Luxury, specialized distribution, Cosmetics.

Project Global HRT: Deployment of SAP HR within Johnson & Johnson worldwide (110 000 collaborators, +15 countries).

My responsibilities :
• Follow-up and coordination of the activities of the local business and technical experts within 4 countries (Belgium, UK, Netherlands, India)
• Definition and validation of the testing scenarios.
• Risks assessments & progress reporting.

Apollo project : Solution based on Oracle BRM and in charge of subscribing, provisioning and billing Triple Play offers (600.000 customers).

My responsibilities :

• Business and technical analysis of the customer's requirements.
• Drafting the business specifications.
• Business support to the development and the test teams

Cobalt Project: Launch and enhancement of a provisioning solution of Triple Play offers based in France and connected with sub-systems in Sweden and Germany.

My responsibilities :

• Definition of the acceptance strategy.
• Design of the test cases, creation of the test data,
• Coordination of the test phases with the managers of the external systems (Sweden, Germany).
• Bugs qualification and corrections follow-up,
• Progress reporting on the testing phases,
• Business support for the team in charge of the functional specifications.