Pierre Bras

Pierre Bras

France Indigo Services Manager, - HEWLETT PACKARD France | HP
 

    En résumé

    Le respect des engagements clients, l'excellence opérationnelle, le développement et la vente d'offres de service novatrices ont toujours été au coeur de mes préocupations que ce soit au travers des différents postes marketing exercés, de la vente d'offre d'infogérance à des clients grands comptes ou plus récemmment dans le cadre de la gestion des services opérationnels de la division professionnelle de Lexmark France. J'ai travaillé pendant 7 ans dans un contexte exclusivement international.

Parcours

Lexmark Global Services Operations Manager

Chez Lexmark International

De 2006 à aujourd'hui
Management of all aspects related to service sales and delivery, customer experience (call to resolution), partners management, printing outsourcing contracts management.Responsible for a team of 35 people in France and a service turnover above 20 million Euros in 2008.
 

Responsable Marketing

Chez Lexmark International

2005
Marketing Manager for the professional division of Lexmark France Scope of activity : product management, services marketing (DFM, PS, CSS), brochures, web content, communication, press, events, sales support and training (7 people) . Responsible for marketing plan elaboration and execution.
 

Large Acoount Business Development Manager

Chez Lexmark International

De 1999 à 2004
2000-2004 : In charge of sales, financial, contractual, project management aspects for Managed Print Services deals. 1999-2000 : Development of new service value proposition for large account (Managed Print Services = Outsoucing))
 

Worldwide Market Intelligence

Chez Lexmark International

De 1997 à 1999
Set up and management of Lexmark Consumer Printer Division Worldwide Market Intelligence department. Business plan, market segmentation, inquiry service, end user research project in 17 countries, ink consumption analysis, market share tracking, competitive analysis, co-ordinatation of CPD ...
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EMEA Market Analyst

Chez Lexmark International

De 1994 à 1997
Market analyst for Lexmark International (EMEA market research department). Primary research, market share tracking, inquiry service, customer registration development and implementation, development of tools for dissemination of information.
 

Langues parlées

 

Centres d'intérêt

 
  • Rugby
  • pêche