Pierre Keledjian

From schedules information to disputed invoices solving, through e-conversion and dangerous cargo process explanation; I have been assisting export, cross trade and imo customers to get an 'easy and (mutually) efficient' experience of Maersk line services.
Trained to improvement model and related tools (sipoc, integrated flowchart, Pareto diagram, control chart, 5whys, 3 questions model and visual factory).