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Rachid HMICHE

PARIS

En résumé

13+ years experience in IT Industry
Leading large scale projects In IT and business development.
Demonstrated transition management experience spanning the entire project lifecycle from feasibility study, scoping through execution, delivery and support.
Leveraging outsourcing partners to deliver increasing quality of service.
Review of strategy and costs savings, change management.
Ensure the availability of the IT infrastructure, Operation Management.
Broad experience in managing and supporting complex enterprise infrastructure.

Strong management skills with the ability to instil a culture of teamwork and accountability.
Outstanding organizational, communication, interpersonal, relationship building skills.
Strong communication, collaboration, and consensus building skills.
Demonstrated ability to interact with diverse development resources, including internal staff, external contracted staff, outsourcing partners and customers.

Objectives: Use strong managerial and IT experience in Banking and Finance domains in order to ensure quality, security and availability of the infrastructure.

Mes compétences :
Offshore Project Manager
Project Management Office
Gestion de projet

Entreprises

  • Societe Generale - Technical Infrastructure Manager

    PARIS 2011 - maintenant Offshore in Bangalore, India.
  • Société Générale - Service Delivery Manager

    PARIS 2009 - 2011 Partner with business and IT teams to deliver large scale, cross functional IT infrastructure on time, exceeding Service levels expected by the clients.
    Capture and track performance metrics and produce management reports for status and escalation when necessary.
    Promote and facilitate communications, integration points and dependency awareness
    Capacity/Workload Management, and KPI analyses.
    Set Service Level Agreements, Service Catalogs and Availability Management.

    Main achievments
    Build a comprehencive Service Catalog for the department.
    Reorganize Retail Banking support Teams in order to prepare an offshore project.
  • SOCIETE GENERALE - Ingenieur Système/Citrix

    PARIS 2001 - 2009 Ingénieur Système Windows/Citrix.
  • Atos origin - Mainframe Administrator

    2001 - 2004 Jcl scripting and Gcos 7 system administrator for french Ministry of Finances.

Formations

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