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Rana BOU JAOUDE

GRENOBLE

En résumé

Pas de description

Entreprises

  • VMware - Technical Account Manager

    GRENOBLE 2014 - maintenant
  • Microsoft - Technical Account Manager

    Issy-les-Moulineaux. 2009 - 2014 - Customer Relationships : Customer Trusted Advisor on all Microsoft products
    - Project Management and Coordination of Microsoft engineers delivering missions at customers sites
    - Account Management and Business Development : Renewal of Support Contracts and developing relationships with customers
    - Business strategy : Developing new Support Offers with and for Microsoft Partners
    - Coordination and Participation in internal projects to define an internal Process for Crisis Management and to optimize internal relations between French Teams and Romanian Support Teams

    Various types of customers accounts : Enterprises; Partners : VINCI Group, EADS, Vente Privée, Cdiscount, Darty, Printemps, Randstad, BULL, SCC, Unisys, HP, Criteo, Prosodie, PWC, Fidal ...

  • Sony Ericsson - Security Software Responsible

    Puteaux 2007 - 2009 Security Expert & Coordinator
    Security Coordination & Support for France, China and Sweden Development Units teams (trips to China / Sweden to provide support and trainings)
    Knowledge Transfer and Information Management between various Business Units
  • SAGEM - Software Engineer

    PARIS 2005 - 2007 Software engineer worked on various software development projects for 2G / 3G mobile phones : DRM (Digital Rights Management) - FM Radio application
    Team work and dealing with complex technical environments

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