Renan CASTEL

Technical Services Team Leader, Sicpa Security Solutions SA

01GEXRhône-Alpes - France

-Customer Service professional with experience in project and resource management.
-10 years experiences in commissioning, 7 years in foreign countries.
-Strong industrial background in automation,automotive, printing, oil and gas industries.
-Mechanical, electrical and programming knowledge.
Specialties

-International project and resource management.
-Customer oriented.
-Ability to prioritize and good tolerance to stress.
-Analytical and problem solving skills.
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Technical Services Team Leader, Customer Service and Operations.

-Management of a multi-cultural installation team composed of 5 Service Engineers.
-Resource allocation, planning activities.
-Plan, execute and follow up company equipment installation.
-Effective achievement of KPI’s, and ensures that internal SLA’s are met.
-Contribution to the Business Life Cycle definition,
-Contribute to the development and improvement of company’s product.
-Participate in process improvement and internal projects.

Renan CASTEL
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