SOAD AZZEDINE

Work Experience
2004/2009





















2001/2004























2000/2001

1996/2000










Sedentary Sales person store HP France

Team Leader in charge of a sales team of 7 persons
? Developing a perennial relation with key interlocutors.
? Identifying the organization, priorities, and the customer?s computer needs.
? Identifying and implementing short and middle term projects.
? Referencing the company?s offers.
? Signing call order contracts.
? Implementing the human and technical means to respond.
 Welcoming customers over the phone
 Analyzing their needs
 Offering the best adapted products and services
 Transforming the quotes in firm orders
 Developing the portfolio by exploring new potential accounts over the phone
 Identifying the development projects and anticipating their offers

Customers follow up, needs definition, negotiation and sale.
Order processing, expedition and shipping follow up.
Invoicing, customer?s notification on payables and conflict solving.
Purchasing management, relations with suppliers, optimization of stocks.
Computer data acquisition,

Completion of sales and margin objectives
200% objectives completion

Sedentary Sales Person WSTORE SA

 Building customers data bases
 Identifying potential clients
 Exploring potential customers, Presenting products and services
 Consumer loyalty development, meeting with customers
 Completion of objectives,
 Specific timing assignments
 Customers management (about 100 customers)

Main partners: HP, COMPAQ, IBM, MICROSOFT, BROTHER ?
Customers follow up, definition of needs, negotiation and sale.
Order processing, expedition and shipping follow up.
Invoicing, customers notification on payables and conflict solving

Purchases management, relations with suppliers, optimization of stocks.
Computer data acquisition,

Completion of sales and margin objectives.


Management of a portfolio of 300 clients (small/medium/large companies)
 Network facilitation
 Awareness raising on pending promotions
Implementation of quotes and sales

OPALIS (FRANCE TELECOM) Ivry sur Seine
Bilingual Supervisor for a multi-products and multi-lingual operation

TOSHIBA SYSTEME France Puteaux
 Building customers data bases
 Identifying potential clients
 Exploring potential customers, Presenting products and services
 Consumer loyalty development, meeting with customers

E.C.R. (Networks Sales team)
 Management of a 400 resellers portfolio
 Network facilitation
 Awareness raising on pending promotions
 Implementation of quotes and requirements
 Assisting the sales engineer
 Resellers orders follow up
data processing telemarketing service
 within the TOSHIBA information department
 Receiving and processing faxes and phone calls
 Processing customer complaints
 High level technical information
 Processing and updating of clients database (warranty registering)
 Detection of final customer projects and large accounts
 Information and awareness raising on pending promotions
 Training of new staff
 Processing customer complaints