Sophie MICHELIN
International Key Account Manager HoReCa, FHP Vileda Professional
International Key Account Manager HoReCa - FHP Vileda SA
Develop targets and action plans per country and internationally for the HoReCa market
Establish international agreements with targeted customers
Support and guarantee the local implementation of international agreements
Develop procedures to track, report and measure local action plans
Identify new business opportunities in the HoReCa market
2007 - 2009Sourcing new business opportunities in Europe using market research, Trade Directories, UKDTI seminars, telemarketing, Trade magazines, and Trade contacts.
Managing, developing and retaining a portfolio of customers’ accounts, ie janitorial distributors in Europe (sales visits, agreement / price negotiations)
Working in collaboration with the marketing department to define marketing promotional campaign.
2004 - 20051 year graduate training programme inc. business management, team management, sales, marketing, customer service