Customer Service Manager -

I'm looking for new opportunities

Currently employed at

Previous:, Rhésolution & RG Executive Search, Elliot Bauer Ltd, Radio Taiwan International


Previous: Fu Jen Catholic University, Institut Catholique D'Etudes Supérieures



    Working for is a pure pleasure. Not because it is a world leader in the industry but because of what we do and how we do it. Passionate about people and about what they are capable to achieve when they work together, I am proud to share this vision with my team in my various jobs. I recently decided to move from HR Recruitment world to a new big challenge in Customer Service Operation. I am definitely focusing on deliver a perfect WOW factor to our guests and partners. Curious & enthusiastic : do not hesitate to contact me, we probably have something to share!


Customer Service Manager


From May 2016 to Present has a first class Customer Service. As a Customer Service Manager, I lead team leaders in order to achieve the right performance, the right way. My team is very international (27 languages, 58 nationalities) and eager to learn and develop our service with the maximum of understanding and...
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Recruitment Team Leader / HR Advisor - France and Morocco, HR advisory


From 2011 to May 2016
Experience in France – other EMEA countries (Benelux, Morocco, Croatia, Turkey, etc..) & Asia (China, Japan, Korea & Singapore) - talent acquisition : processes & frameworks - talent management : performance management, succession planning - learning & development : Corporate University,...
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Senior consultant

At Rhésolution & RG Executive Search

From 2009 to 2011
Recruitment Headhunting HR advisory Franchise HR Communication HR Event manager We use very powerful tools and provide the most profesionnal expertise to you business. Whereever and wheneever, we will solve your recruitment problem ! Contact me now ! +33658526254 or send your cv on...
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International Consultant

At Elliot Bauer Ltd

From 2007 to 2009
Headhunter specialised in actuarial and financial services Business Development: • Project management for a Client (set strategy of recruitment, salary reports, etc...) Recruitment sales & advisory: • Recruitment quality report (reputation, salary, package, competitors recruitment policy,...
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Journalist and Reporter

At Radio Taiwan International

From 2005 to 2006
Radio Taiwan International (RTI) was a great experience. Using my knowledge from univesity and my interest into political issues. I was able to demonstrate a complete analysis of Taiwan issues in the world. - Political issues analysis - Economical news analysis - Translation (English-French) -...
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