Présentation de BESOIN D'INFOS
Our company developps and publishes automatic questions/answers solutions for Call Centers and Crisis management like : - Intelligent Questions / Answers module for webhotline and web Call Centers - Search Engines in natural speech (semantic technology) - Q&A thematical portals, directories & agregators - Automatic Selfcare & FAQ (frequently asked questions) We are sell our technology in a Saas process through 2 modules : - a Q&A engine with a evolutive database of pertinent and accurate Questions & Answers - a back office (extranet) which allows our customers to monitor everyday the different asked questions and the given answers in order to improve the satisfaction of their internet users.
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