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REVOLUT - Customer Support Specialist (French)

Contrat Permanent Bac + 4
Publié le 26/03/2019 - REF 39555

Description du poste

Providing our users with an outstanding customer experience - it is part of our mission to make Revolut users feel secure whilst using our service. Providing excellent customer service via our in-app live chat. Representing Revolut online at all times. Collaborating with other teams to tackle any customers' issues

Profil recherché

• You'll have flawless English and French language     • Empathy and love for helping people     • Ability to explain complex issues in an easy and understandable manner     • Excellent communication skills     • Strong attention to detail and analytical skills     • Driven, self-motivated and highly flexible team player     • Self-learner, independent problem-solver     • Bachelor's degree or equivalent     • Prior customer support experience     • Strong writing skills and great numeracy and IT skills     • Multiple languages! Conditions et Avantages You'll get to work in one of the hottest tech startups in the world right now. We'll arm you with all of the latest tech equipment You'll receive excellent training and guidance from our team. Competitive salary. Private Medical Care. Multisport card. Life insurance. Free dinners.

Présentation de l’entreprise

From clunky apps to hidden fees, banking as we know it is broken. So we decided to build a company from the ground that would challenge the bigger players and reinvent how people interact with their money - for the better. Traditional banks are slow and expensive. Realistically, you're nothing but a number to them with dollar signs attached. So, one continent at a time, we plan on changing this. This may sound a little salesy, but we've signed up more than 3m customers without spending a single penny on marketing. It's simple really: if you solve an everyday problem, you don't need to spend a gazillion dollars on fancy marketing campaigns.
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