Arnaud Claveau

Arnaud Claveau

Digital Workplace Manager / Responsable de Plateforme
 

En poste chez Adecco It Services

Précédents : Adecco IT Services, Hewlett-Packard Company France

 

Précédents : Institut De Sophrologie Rhône Alpes, École Du Centre Tao, Lycée Notre Dame La Riche

Parcours

APAC Workplace Manager

Chez Adecco It Services

De septembre 2018 à aujourd'hui
Support APAC countries about all the workplace subject including Office365 Product, Skype, SCCM.... Support APAC countries about structuration, improvment of IT processes.
 

APL Incident Manager & Process Auditor

Chez Hewlett-Packard Company France

De octobre 2012 à octobre 2017
* Team Coordination, Management by Influence, Customer Management ; * Activity Reporting, Data Analysis, Reporting Automation (back-up, etc.) ; * Continuous Improvement Process, Project Management ; * Created Remediation & Audit Service in Incident Management Team ;
 

APL Problem Manager

Chez Hewlett-Packard Company France

De 2010 à 2012
* Team Coordination, Management by Influence, Customer Management ; * Activity Reporting, Data Analysis, Reporting Automation ; * Continuous Improvement Process, Project Management ;
 

Messaging Team Leader

Chez Hewlett-Packard Company France

De 2008 à 2010
* Team Management / Customer Management * Activity Reporting, Escalation Management * Technical Consulting, Project Management ; * Standardization (processes, procedures, documents, reports) ;
 

Compétences

 
  • Active Directory 2003
  • Audit
  • Customer Management
  • Danse
  • Data Analysis
  • Delphi
  • Escalation Management
  • Gestion du stress
  • Voir toutes les compétences (38)

Langues parlées

 

Centres d'intérêt

 
  • Danse
  • Lecture
  • Psychologie
  • Qi-Gong
  • Sophrologie