Grégory Botticchio

Grégory Botticchio

Product Manager, Web Intelligence, SAP - Business Objects
 

En poste chez SAP - Business Objects

Précédents : SAP - Business Objects, Business Objects, SYNERGY (a BI company)

 

Précédents : Université Lille 1 Sciences Et Technologies, Université Lille

Parcours

Senior RIG specialist

Chez SAP - Business Objects

De 2009 à septembre 2011
• Promote the adoptions by the customers (on-site implementation, presentations) of our new products by participating actively to DKT, alpha, beta and ramp-up programs. • Train the trainers (support, pre-sales, consulting, trainers, customers) on the new products. • Provide feedbacks to the SAP ...
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Senior Corporate Support Engineer

Chez SAP - Business Objects

De 2006 à 2009
• Train support engineers on new products and on new troubleshooting’s methods. • Responsible for the PGE side of the Beta programs. • Propose enhancements in the team’s methods and processes. • Investigate customer’s issues.
 

Corporate Support Engineer

Chez Business Objects

De 2001 à 2006
• Resolve customer issues by providing diagnostics and problem analysis, on the implementation of Business Objects products. • Follow-up on bug fixing and new features integration with the Research and Development Group. • Work with the customer support centers in UK, US, Japan, Australia and ...
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Project Manager

Chez SYNERGY (a BI company)

De 2000 à 2001
• Perform the analysis, design, development, testing and implementation of Business Objects based solutions. • Build DataMarts. • Support the customer on projects by building proposals, functional specifications and project plans.
 

Université Lille, Villeneuve D'Ascq

Post graduate in Mathematics and Economics., DEUG MASS

De 1995 à 1997
 

Compétences

 
  • Assistance client
  • Business Intelligence
  • Business Objects
  • Gestion de projet
  • Product Management
  • SAP
  • Support client

Centres d'intérêt

 
  • Athletics and middle distance running (half Marathon
  • Marathon)
  • Movies
  • Particular interest for economical and geopolitical issues
  • Travelling
  • Voluntary worker in a charitable organization “La mie de Pain” (bring assistance to homeless people)