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Jean FELON

Marne La Vallée

En résumé

Mes compétences :
Organisation
Réactivité
Autonomie
Adaptabilité
Rigueur
Gestion des opérations
Connaissance du monde de l'aérien
Formation
Travail d'équipe

Entreprises

  • Jeff De Bruges - Business Partner

    Marne La Vallée 2019 - maintenant Business Partner
  • Xl Airways France - Operations Control Center Manager

    Tremblay-en-France 2016 - maintenant Management of the 3 departments of the Operations Control and implementation of an OCC with expanded skills :
    1/ Operations and Customer Flight Support
    - Worldwide Operations Monitoring to ensure best on time performances and customer experience.
    - Station’s Customer Flight Support. Using ALTEA and AMADEUS. As OCC manager, I am also in charge of the training for business aspect for Customer Flight Support team.
    - Departure Control System (DCS) Management for all stations.
    - Coordination of disruption management as Operations schedule disruption taking into account airplane limitations, airplane flight time potential, technical feasibility, Crew Flight Time Limitation, surbook management…

    2/ Flight Dispatch and Flight Watch
    - Flight Dispatch (including long haul ETOPS flight worldwide)
    - Flight Following

    3/ Crew Regulation
    - Daily Crewing
    - Hotel and Shuttle management

    - In charge of Schedule, Recruitment, Training, evaluation and monitoring of OCC staff in accordance with IOSA specificities.

    - Provide documentation follow-up of Operational Manual A and C, in partnership with the Flight Support Department.

    - Mastery of Lufthansa System's LIDO 4D software (training at Lufthansa System). I am also in charge of the training of the dispatchers and of the Flight Support Department for this software.

    - Regarding the OCC operations follow-up, I also have good skills and knowledge on the following softwares : APM, iPORT, WDS, JEPPESEN Jetplanner, ALTEA INVENTORY et LSS, AMADEUS RESA.

    - In charge of contract for overflight permit

    - Project management

    - Strong relation with French civil aviation authority

    - In charge of on time performance reporting

    In charge of ACMI flight sales including :
    - Study (Air Route, Performances and ground Operations feasibility)
    - Pricing management
    - Handling of short term wet lease in and out
  • Xl Airways France - Operations Control Center Deputy Manager

    Tremblay-en-France 2016 - 2016 - Worldwide Operations Monitoring to ensure best on time performances and customer experience. Management of flight disruption.

    - Operations schedule disruption taking into account airplane flight time potential, technical feasibility, Crew Flight Time Limitation and surbook management.

    ACMI flight sale including :
    - Air Route, Performances and ground Operations feasibility Study.
    - Pricing management

    - Provide training, evaluation and monitoring of OCC staff in accordance with IOSA specificities.

    - Provide documentation follow-up of Operational Manual A and C, in partnership with the Flight Support Department.

    - Mastery of Lufthansa System's LIDO 4D software (training at Lufthansa System). I am also in charge of the training of the dispatchers and of the Flight Support Department for this software.

    - Regarding the OCC operations follow-up, I also have good skills and knowledge on the following softwares : APM, iPORT, WDS, JEPPESEN Jetplanner, ALTEA INVENTORY et LSS, AMADEUS RESA.

    ACMI flight sale including :
    - Air Route, Performances and ground Operations feasibility Study.
    - Pricing management
  • XL Airways France - OCC Duty Manager

    Tremblay-en-France 2015 - 2016 - Worldwide Operations Monitoring to ensure best on time performances and customer experience. Management of flight disruption.

    - Operations schedule disruption taking into account airplane flight time potential, technical and operational feasibility, Crew Flight Time Limitation and surbook management.

    - Provide training, evaluation and monitoring of OCC staff in accordance with IOSA specificities.

    - Provide documentation follow-up of Operational Manual A and C, in partnership with the Flight Support Department.

    - Mastery of Lufthansa System's LIDO 4D software (training at Lufthansa System). I am also in charge of the training of the dispatchers and of the Flight Support Department for this software.

    ACMI flight sale including :
    - Air Route, Performances and ground Operations feasibility Study.
    - Pricing management
  • XL Airways France - Duty Manager

    Tremblay-en-France 2015 - 2015 - Worldwide Operations Monitoring to ensure best on time performances and customer experience. Management of flight disruption.

    - Operations schedule disruption taking into account airplane flight time potential, technical and operational feasibility, Crew Flight Time Limitation and surbook management.

    - Flight Dispatch and Flight Watch (including ETOPS flight)

    - Daily Crewing with crew planning software

    ACMI flight sale including :
    - Air Route, Performances and ground Operations feasibility Study. Voir moins
  • Xl Airways France - Operations Control Center Instructor

    Tremblay-en-France 2013 - 2016 - Provide training, evaluation and monitoring of OCC staff in accordance with IOSA specificities.
  • XL AIrways France - Flight dispatcher

    Tremblay-en-France 2012 - 2015 - Flight Dispatch and Flight Following (including ETOPS flight)
  • ESMA - FORMATION TPV

    2012 - 2012 FLIGHT DISPATCH Training
  • DGDS (Paris) - COMMERCIAL

    2004 - 2011 - Teams and stores management
    - Achieving business goals
    - Internet website creation and management
  • PAINLOR (Paris) - MANAGER

    2004 - 2005 - Teams and store management
    - Achieving business goals
  • OPEN YOUTH (Sofia, BULGARIE) - RESPONSABLE DE PROJET HUMANITAIRE

    2002 - 2003 As part of the EVS - European Voluntary Service
    - conducted in Sofia (Bulgaria),
    - monitoring and implementation of educational and social projects to provide better employment opportunities for youth.
  • DUN & BRADSTREET (Rotterdam, PAYS-BAS) - STAGE ANALYSTE ECONOMIQUE

    2002 - 2002 Collection of information on companies to enable our clients to establish strategies and determine the relevance of investments.

Formations

  • Lufthansa Systems (Frankfurt)

    Frankfurt 2018 - 2018 Lufthansa Systems LIDO 4D Data Maintenance
  • Res

    Paris Cdg 2017 - 2017 iPORT DCS Training
  • Amadeus (Nice)

    Nice 2015 - 2015 ALTEA DCS
  • Amadeus (Nice)

    Nice 2015 - 2015 Amadeus Security Management Certification
  • Amadeus (Nice)

    Nice 2015 - 2015 AMADEUS ALTEA INVENTORY
  • Open Doors Organization (New York)

    New York 2015 - 2015 Complaint Resolution Officer
  • TOEIC

    Paris 2011 - 2011

Réseau

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