Khalid Mahmood

Khalid Mahmood

Service Manager , Vanco SAS (Reliance Globalcom Group), Operator Telecom
 

En poste chez Vanco SAS (Reliance Globalcom Group), Operator Telecommunications La Défense Paris, France

Précédents : Vanco SAS (Reliance Globalcom Group), Operator Telecommunications La Défense Paris, France, Radisson SAS at Disneyland Resort Paris , Condrill AB Swedish Drilling Company, Registered office Stockholm, Sweden

 

Précédents : PEOPLECERT Group, University Of The Punjab, Lahore, Pakistan, University Of The Punjab

 

    En résumé

    Key Skills: Proficient with accounting principles and procedures as applicable that help ensure accuracy and legality in work. Strong data collection, analytical and interpretation skills that help compile financial data from different documents to prepare summarized reports. Capable of communicating and coordinating activities with team members to ensure steady work flow within the departments. Report making abilities with accurate detailing in form of analysis methods, interpretations, conclusions and suggestions. Specialities: Credit Management / Service Management/Oracle (AR, AP, GL, PO), Billing /Accounts receivable /General Ledger/ Intercompany . ITIL Version 3 foundation Examination/Service Management PEOPLECERT Certification Number:GR750017385KM Service Management Organization and coordination with differnet internal operational teams Performances and customer satisfaction in accordance with the Service Level Agreements (SLAs) Produce monthly standard network performance reports for the customer Work across cultural & Geographic Borders, Customer Focused Approach Prioritise reported incidents through impact and urgency Crisis management and effective communication and escalation Applying ITIL standards within service management. Prioritise and organise work loads to meet deadlines on time. Develop, implement and identify improvements in both operations and service and maintain KPIs.

Parcours

Billing/Service Manager

Chez Vanco SAS (Reliance Globalcom Group), Operator Telecommunications La Défense Paris, France

De 2010 à aujourd'hui
Suivi global de l’exploitation des réseaux Data de grands comptes, de la prise de commande à la facturation. Suivi Opérationnel sur les prestations prévues au contrat. Point de contact privilégié du client. Analyse des statistiques du réseau et des incidents lors de réunions mensuelles. Conseil ...
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PEOPLECERT Group, London

ITIL V3 Foundation Examination(Certification n°GR750017385KM), PEOPLECERT GROUP

décembre 2011
 

Billing Manager

Chez Vanco SAS (Reliance Globalcom Group), Operator Telecommunications La Défense Paris, France

De 2006 à décembre 2009
Rattaché au Directeur Financier France, Préparation & création des factures clients. Comptabilisation des factures dans l’outil Oracle. Interface avec le service juridique et le service commercial pour tous nouveaux contrats. Préparation du cash forecast & du management ...
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Income Auditor

Chez Radisson SAS at Disneyland Resort Paris

De décembre 2005 à novembre 2006
 

Accountant

Chez Condrill AB Swedish Drilling Company, Registered office Stockholm, Sweden

De janvier 1998 à juin 2004
 

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