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Laetitia DELACROIX

Paris

En résumé

"How to reconcile objectives & people"?
No, this is the wrong way to set the core question. I deeply believe the question is "how to make people happy & proud to keep committed & efficient". And it's up to me to create the environment to reach the objectives this way, enabling Team members being pleased & proud of their accomplishement, making them go beyond their confort zone. Empathy and Creativity are the keys to build memorable experiences to your team mates and your clients because they are real, you can not cheat with these "spirits".
This question is applicable at WORK but also in SPORTS. To be a great coach, meaning your team is convinced by you, you can't pretend. You need to be authentic, to listen and to put yourself in their shoes. That's why I'm a Project Manager & basketball coach!

Mes compétences :
Amélioration continue
Gestion de projet
Management
Qualité
Lean in the office
Change management
Leadership
Team building
Operational coordination
Cross cultural management
Gestion de la relation client
Cross-functional team leadership
Risk Analysis

Entreprises

  • Steelcase - Project Manager, Managed Performance

    Paris 2014 - maintenant
  • STEELCASE - Sales Strategic Project Manager

    Paris 2011 - 2014
  • Steelcase - Responsable département des produits sur mesure,

    Paris 2009 - 2011
  • STEELCASE - Sales & technical support

    Paris 2005 - 2009
  • PARIS AUCTION - Assistante commerciale polyglotte

    2001 - 2005

Formations

Réseau

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