LAETITIA DELACROIX

LAETITIA DELACROIX

Intl Sr_Project Manager, Customer Success Manager, Sales Enablement
 

En poste chez Steelcase

Précédents : STEELCASE, Steelcase, PARIS AUCTION

 

Précédents : Université Marc BLOCH

 

    En résumé

    "How to reconcile objectives & people"? No, this is the wrong way to set the core question. I deeply believe the question is "how to make people happy & proud to keep committed & efficient". And it's up to me to create the environment to reach the objectives this way, enabling Team members being pleased & proud of their accomplishement, making them go beyond their confort zone. Empathy and Creativity are the keys to build memorable experiences to your team mates and your clients because they are real, you can not cheat with these "spirits". This question is applicable at WORK but also in SPORTS. To be a great coach, meaning your team is convinced by you, you can't pretend. You need to be authentic, to listen and to put yourself in their shoes. That's why I'm a Project Manager & basketball coach!

Parcours

Assistante commerciale polyglotte

Chez PARIS AUCTION

De septembre 2001 à juin 2005
 

Compétences

 
  • Amélioration continue
  • Change management
  • Cross cultural management
  • Cross-functional team leadership
  • Gestion de la relation client
  • Gestion de projet
  • Leadership
  • Lean in the office
  • Voir toutes les compétences (13)

Langues parlées

 

Centres d'intérêt

 
  • basketball
  • blues
  • cuisine
  • déco DYI
  • football
  • kick boxing
  • musique electro