Paris
Professional Strengths:
• Strong client facing experience
• Strong experience with implementation of IT based solutions
• In-depth sales support from pre-sales and post-sales activities
• Strong pre-sales experience presenting proof-of-concept
• Ability to understand customers’ business requirements and propose technical solutions
• Built strong, excellent and long lasting customer relationship at all levels
• Extensive experience in working with minimum supervision
• Highly customer oriented
• Excellent presentation and interpersonal communication skills.
• Dealing with multiple accounts at the same time
• Excellent analytical and resolution skills
• Prepare, negotiate and deliver quotations for professional services
• Experience supporting customers over EMEA market
Technical Skills:
• Implementing client-server software solution onsite
• Maintain SQL server 2003/2008 database and resolve performance issues
• Very close cooperation with software engineering using Agile development methodology
• Create user story for future functionalities and products
• Beta test solution internally and externally
• Document management and collaboration, including Microsoft SharePoint
• Project management
• Deploying Android based mobility products
• Discuss and deploy system integration with 3rd party software over custom APIs
• Train customers and internal staff
• Report non undocumented issues in JIRA
• PC and server hardware / software maintenance
• Proficient in network troubleshooting
• Proficient at writing / troubleshooting Java code
• Exposure to XML, Linux, .Net troubleshooting, Android programming, HTML and C
• Experience in CRM solutions based on Microsoft Dynamics and NetSuite
Pre-sales / Post-sales - Implementation Consultant - Technical Account Manager
Mes compétences :
Java
Chef de projet
Consultant
SQL
Support client
Agile
Microsoft SQL Server
Support commercial
C
Linux
Microsoft Windows
XML
Troubleshooting
Support technique
Avant vente
Cahier des charges
Vente
