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Air Arabia
- Head of Sales Italy
2013 - maintenant
* Participation to short-term and long-term planning of scheduled activities ;
* Elaboration and coordination of implementation airline's commercial strategy (new markets, the ways of development of current markets, network, distribution channels, Revenue management, etc.). ;
* Management of all Passengers and Cargo Sales activity . ;
* Coordination of GSA's staff ;
* Coordination of budgeting for scheduled routes. ;
* Coordination of marketing plans . ;
* Planning of advertising and promotions campaigns ;
* Approving of special conditions for corporate customers and travel agents. ;
* Appointment of GSA (general sales agent) ;
* Elaboration of incentive programs for GSA and sales agents. ;
* Planning and development of distribution. ;
* Elaboration and implementation of specific actions, aimed at reducing costs and increasing revenue. ;
* Spot checks of quality of service. ;
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Starbow Airlines
- Head of Sales & Marketing
2013 - 2013
* Participation to short-term and long-term planning of scheduled activities ;
* Elaboration and coordination of implementation airline's commercial strategy (new markets, the ways of development of current markets, network, distribution channels, Revenue management, etc.). ;
* Management of all Passengers and Cargo Sales activity . ;
* Coordination of about 10 immediate depending staff ;
* Coordination of budgeting for scheduled routes. ;
* Coordination of marketing plans .
* Elaboration of the tariffs within Ghana. ;
* Elaboration and coordination of implementation airline's commercial standards and policy (GSA agreement, code-share agreement, SPA agreement, tariff's structure, agency's incentive programs, commission policy, free/reduced transportation procedure, etc.). ;
* Planning of advertising and promotions campaigns ;
* Approving of special conditions for corporate customers and travel agents. ;
* Negotiations with partner airlines regarding commercial agreements (interline, SPA - special prorate agreement, code-share agreement). ;
* Appointment of GSA (general sales agent) ;
* Elaboration of incentive programs for GSA and sales agents. ;
* Planning and development of distribution. ;
* Elaboration and implementation of specific actions, aimed at reducing costs and increasing revenue. ;
* Spot checks of quality of service. ;
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Spanair
- Directrur Ventes Afrrique
2010 - maintenant
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Spanair
- Area Manager
2010 - 2012
* Full start up of BCN/BKO/BCN flight (Dec.2010) and appointment as airline's Representative in Mali. ;
* Participation to short-term and long-term planning of scheduled activities to the area. ;
* Elaboration and coordination of implementation airline's commercial strategy in the area (new markets, the ways of development of current markets, network, distribution channels, etc.). ;
* Management of all Passengers and Cargo Sales activity of Scheduled services (all issues, including administrative). ;
* Coordination of budgeting for scheduled international routes to West Africa. ;
* Coordination of marketing plans for West Africa. ;
* Elaboration of the tariffs between Spain/points in North Europe and West African destinations. ;
* Planning of advertising and promotions campaigns in the area. ;
* Approving of special conditions for corporate customers and travel agents. ;
* Mailing to state and commercial organization regarding operation of international flights. ;
* Negotiations with partner airlines regarding commercial agreements (interline, SPA - special prorate agreement, code-share agreement), involving commercial activity in the area. ;
* Appointment of GSA (general sales agent) in the Area. ;
* Elaboration of incentive programs for GSA and sales agents in the area. ;
* Planning and development of distribution in the area. ;
* Experience in cooperation with the following countries: Mali, Spain, the Gambia, Senegal, Algeria, Libya and Morocco. ;
* Airport Passengers handling activity. ;
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Air Mali
- Vice President Commercial
2007 - 2010
* Participation to short-term and long-term planning of scheduled activities ;
* Elaboration and coordination of implementation airline's commercial strategy (new markets, the ways of development of current markets, network, distribution channels, Revenue management, etc.). ;
* Management of all Passengers and Cargo Sales activity of Scheduled and Charter services (all issues, including administrative). ;
* Management and coordination of activities of the Airline's Managers ;
* Coordination of about 10 immediate depending staff ;
* Coordination of budgeting for scheduled international routes. ;
* Coordination of marketing plans for overseas territories. ;
* Elaboration of the tariffs between Mali and France, Mali and West African countries and within Mali. ;
* Elaboration and coordination of implementation airline's commercial standards and policy (GSA agreement, code-share agreement, SPA agreement, tariff's structure, agency's incentive programs, commission policy, free/reduced transportation procedure, etc.). ;
* Planning of advertising and promotions campaigns ;
* Approving of special conditions for corporate customers and travel agents. ;
* Participation in negotiations with Civil Aviation Departments (Bilateral Air Service agreements). ;
* Mailing to state and commercial organization regarding operation of international flights. ;
* Negotiations with partner airlines regarding commercial agreements (interline, SPA - special prorate agreement, code-share agreement). ;
* Appointment of GSA (general sales agent) ;
* Elaboration of incentive programs for GSA and sales agents. ;
* Planning and development of distribution. ;
* Elaboration and implementation of specific actions, aimed at reducing costs and increasing revenue. ;
* Spot checks of quality of service. ;
* Experience in cooperation with the following countries: Mali, France, Spain, Ivory Cost, Senegal, Guinea, Ghana, Cameroun, Togo, Benin, Congo Brazzaville, R.D.C., Gabon, Angola. ;
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Blue Panorama Airlines
- Vice President Commercial
2004 - 2007
* Participation to short-term and long-term planning of scheduled and charter activities ;
* Elaboration and coordination of implementation airline's commercial strategy (new markets, the ways of development of current markets, network, distribution channels, etc.). ;
* Management of all Sales activity of Scheduled services to Ukraine, Thailand and China (all issues, including administrative). ;
* Management and coordination of activities of the Airline's Managers ;
* Coordination of about 30 immediate depending staff ;
* Coordination of budgeting for scheduled international routes. ;
* Coordination of marketing plans for overseas territories. ;
* Elaboration of the tariffs from between Italy and overseas territories ;
* Elaboration and coordination of implementation airline's commercial standards and policy (GSA agreement, code-share agreement, SPA agreement, tariff's structure, agency's incentive programs, commission policy, free/reduced transportation procedure, etc.). ;
* Planning of advertising and promotions campaigns ;
* Approving of special conditions for corporate customers and travel agents. ;
* Participation in negotiations with Italian and foreign Civil Aviation Departments (Bilateral Air Service Agreements). ;
* Mailing to state and commercial organization regarding operation of international flights. ;
* Negotiations with partner airlines regarding commercial agreements (interline, SPA - special prorate agreement, code-share agreement). ;
* Cooperation to Italian and overseas BSP (joining BSP in particular countries, changing in airline commission policy, BOSS statistics, etc.). ;
* Appointment of GSA (general sales agent) ;
* Elaboration of incentive programs for GSA and sales agents. ;
* Planning and development of distribution. ;
* Elaboration and implementation of specific actions, aimed at reducing costs and increasing revenue. ;
* Spot checks of quality of service. ;
* Experience in cooperation with the following countries: China, Thailand, Sri Lanka, Cuba, Mexico and Ukraine. ;
* Full start up of MXP/VCE/PVG flight and appointment as airline's Representative in China (Dec2004- June 2005). ;
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Meridiana
- Call Center Manager
2001 - 2004
* Management of Call Center (around 100 people) ;
* Management of staff shifts/rotations ;
* Management of performances by group and individual ;
* Management of training schedules and procedures ;
* Management of calls' overflows levels ;
* Management and optimization of seat allocations by RBD on all flights (Yield Management) ;
* Management of Space control team ;
* Setting Space control procedures ;
* Coordination of implementation airline's commercial fares and policy (code-share agreement, SPA agreement, tariff's structure, free/reduced transportation procedure, etc.). ;
* Cooperation with partner airlines regarding commercial agreements (interline, SPA - special prorate agreement, ). ;
* Participations in the negotiations with partner airlines. ;
* Elaboration of recommendations in case of flights irregularity (rerouting, etc.).h ;
* Participation to budgeting for routes in terms of number of frequencies, passenger traffic, yield, gross flown revenue. ;
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Distal GSA
- Commercial Director
1996 - 2001
* Management of Sales for all represented airlines (all issues, including administrative). ;
* Management and coordination of Sales staff activities ;
* Coordination of budgeting for all represented airlines in the territory (Italy). ;
* Coordination of marketing plans for all represented airlines in the territory ;
* Coordination of marketing researches. ;
* Implementation of airline's commercial strategy in the territory (new fares, the ways of development of current markets, distribution channels, etc.). ;
* Implementation of airline's commercial standards and policy in the territory (SPA agreement, tariff's structure, agency's incentive programs, commission policy, free/reduced transportation procedure, etc.). ;
* Analysis of commercial and economical indexes of the territory, elaboration and coordination of implementation of actions, aimed on improvement of airlines' sales . ;
* Propositions to implement new projects in the territory. ;
* Proposition of advertising and promotional campaigns in the territory ;
* Monthly reporting to airlines represented in the territory ;
* Participation to Trade fairs in Italy and abroad ;
* Acquisition of new client airlines ;
* Participation in negotiations with Italian and foreign Civil Aviation Departments (Bilateral Air Service Agreements). ;
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Meridiana
- Yield Manager
1992 - 1996
* Management and optimization of seat allocations by RBD on all flights (Yield Management) through AirMax YMS system linked to ARCO Reservations system. ;
* Management of YMS staff
* Management of Space control staff
* Setting Space control procedures ;
* Elaboration and coordination of implementation airline's commercial fares and policy (code-share agreement, SPA agreement, tariff's structure, free/reduced transportation procedure, etc.). ;
* Cooperation with partner airlines regarding commercial agreements (interline, SPA - special prorate agreement, ). Participations in the negotiations with partner airlines. ;
* Elaboration of recommendations in case of flights irregularity (rerouting, etc.). ;
* Participation to budgeting for routes in terms of number of frequencies, passenger traffic, yield, gross flown revenue. ;
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Meridiana
- Yield Manager
1987 - 1991
* Participation to short-term and long-term planning of scheduled activities in EEC markets ;
* Elaboration and coordination of implementation airline's commercial strategy in the new markets, the ways of development of current markets, network, distribution channels, etc. ;
* Analyzing of commercial and economical features of international routes in EEC market. ;
* Participation in negotiations with Italian and overseas Civil Aviation Departments ;
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Air Afrique
- Sales Manager
Roissy en France
1984 - 1987
* Full set up of new Bologna office ;
* Promotional activities by Travel Agents, Tour Operators, private companies, Embassies etc.. ;
* Commercial contracts ;
* Establishing sales targets for agents ;
* Organising itineraries to destinations in West Africa. ;
* Planning and development of distribution.
* Area BSP data analysis ;
* Planning of advertising and promotions campaigns in the area ;
* Planning and participations in the familiarization tours to the destinations ;
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Air Afrique
- Sales Representative
Roissy en France
1978 - 1983
* Promotional activities by Travel Agents, Tour Operators, private companies, Embassies etc.. ;
* Commercial contracts ;
* Establishing sales targets for agents ;
* Organising itineraries to destinations in West Africa. ;
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Alia
- Sales Representative
1977 - 1978
* Promotional activities by Travel Agents, Tour Operators, private companies, Embassies and all potential clients ;
* Commercial contracts ;
* Establishing sales targets for agents ;
* Organising itineraries to destinations in Middle East and Far East. ;
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East African Airways
- Sales Representative
1974 - 1977
* Promotional activities by Travel Agents, Tour Operators, private companies, Embassies etc.. ;
* Commercial contracts ;
* Establishing sales targets for agents ;
* Organising itineraries to destinations in East Africa. ;
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East African Airways
- Reservations&Ticketing Agent
1972 - 1974
. East African Airways, Rome - Reservations&Ticketing Agent.
* Ticketing activities.
* Manual fares constructions.
* Airline reservations.
* Passengers list checks ;
