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Saffi ABDULGANI

Boulogne-Billancourt

En résumé

Mes compétences :
Customer Relationship Management
Staffing & Recruiting
Logistics & supply chain management
Team leadership
Operations management
Project Management
Business management
Business Process writer & Analysis

Entreprises

  • British American Tobacco - Paris CDG - Business Development Manager

    Boulogne-Billancourt 2016 - maintenant Effective Consumer engagement
    Maintain a strong & healthy relationship with customer and other outlet staff
    Follow instructions/briefly by client to support the implementation, execution & Control of Vype marketing activities
    Use the consumer engagement app (s) to drive the dialogue with customers, inform them e- cigarettes & Vvpe offers, features and benefits
    Use Ipad reporting applications (to report/record consumers contacts and send observations (via Ipad/web) to inform about airport/shop/consumer behaviour)
    Ad- hoc reporting to brandvenuve and BAT upon request
    Achieve specified targets or requirements from the monthly cycle instructions received.
    Maintain a professional, flexible and smiling appearance & attitude at all times during job
    Adopt a pro- active approach, taking full ownership for delivering against agreed action plans & set objectives
    Ability to perform duties with the minimum supervision and ensure regular communication with key stakeholders
  • DHL Global Forwarding - Great Britain - Line Manager

    La Plaine-Saint-Denis 2014 - 2016 Team management and employee engagement
    • Effective management of the resource available, reallocating tasks to meet operational requirements
    • Deliver team member performance reviews, training & development and succession planning as appropriate
    • Through Quality Assurance personnel ensure that the high quality of fulfilment demanded by Customer is achieved
    • Monitor performances and seek ways of improving productivity levels
    • Preparation of shift reports including SLA performances
    • Ensure compliance to Standard Operating Procedures (SOP's)
    • Manage all disciplinary and grievance issues in line with HR policy
    • Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
    • Facilitate effective communication and be proactive in approach to problem solving and decision making.
  • Amazon - Great Britian - Shift Manager

    Clichy 2012 - 2014 • Supervising and managing a team of 80-120 warehouse associates during a peak
    • Check dairy for absences and update in WMS and ST Net and inform other departments for absences
    • Prepare for the client meeting and report the absences and RTW to the client and find out the volume and capability for the day.
    • Prepare the rota for the next day and sent it over to the clients.
    • Print out the pick rates and update in the employee audit, and follow and monitor their performance
    • Providing daily reports to higher management for analysis & maintaining an attendance records of the analysts
    • Communicating with different departments on a regular basis, gathering information for performance and update the labour and recruitment tracker.
    • Familiar in working WMS, Kaizen and 5S projects, Oracle and people soft protocol.
    • Facilitate effective communication and be proactive in approach to problem solving and decision making.

  • Palmer & Harvey Maclane Limited - Great Britian - Shift Supervisor/Business Process Analysis

    2012 - 2013 • Identify logistics areas for process improvement and cost savings to ensure expectations
    are met.
    • Gathering data and reports on the current processes being followed in different departments of the organization
    • Studying the historical data and the current data recorded, while inspection rounds done
    • Providing feedback and solutions to the managers of the different departments for improving efficiency
    • Planning and coordinating duties of the analysts for making sure the processes are being monitored at all times
    • Creation of schedule, and planning out plan of action according to the strategies discussed in the brainstorming sessions
    • Providing daily reports to higher management for analysis & maintaining an attendance records of the analysts
    • Training new analysts with the daily work flow. and introducing them to different departments of the organization

Formations

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